Region Communication Delivery Failures
needs info
Sascha Littlepaws
Users who enter the Patatina region are experiencing persistent communication delivery issues affecting private messages, teleport offers, object delivery, and online/offline presence status. This has been ongoing for more than a month and appears to affect a large percentage of users who visit the region
The issue continues after users leave Patatina and is usually only resolved after relogging. Weekly scheduled Linden Lab restarts have not resolved the problem, and the behavior has been observed on both third-party viewers and the official Second Life viewer. It is a very high-traffic region
(Support ticket #2506835, "After investigation, it appears as though this issue may be a bug or error which would be best handled through our bug report system using Second Life's new feedback portal")
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Maestro Linden
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needs info
Maestro Linden
Hi Sascha, I have an idea that this could be the same issue reported in some other regions, but need some more info to determine if it's distinct or not.
Could you point to some example incidents where an incoming IM to an agent on Patatina failed? The basic details we'd want are:
- Name of the agent sending the message
- Name that the region that the message was sent from
- Approximate time of the message
- Name of the avatar on Patatina who failed to receive the message
With this information, we can go into the logs and have a good idea of what triggered the failure.
Thanks!