Web/Marketplace Bugs

Go to any page and see top right in the browser: Cart () This occurs in three browsers, across three accounts, and relog makes no difference. Browsers: Chrome, Firefox, Edge. This occurs on all pages of MP including carts during checkout. It occurs MP home page, search results pages, individual shops MP home pages, and on individual item AD pages. Clicking the cart icon, to the immediate right of the empty cart count, shows that something IS counting items in the cart, but the count at top is still empty = () This is true for carts that are really empty, and for carts with 2 items in it, and for carts with e.g. 32 items in it. This has been true for many weeks, and it has not resolved itself. Attaching images from each of 3 browsers, in different accounts. A mention: I have a MP bug report "In Progress" to fix a not-appearing-sometimes "Green Banner "You purchased..." on some (but not all) MP ad pages. Sharing, because it is not impossible this is also a part of that "break", and both appear in the upper portion of browser Marketplace Ad pages. BUT: The green banner break occurs sometimes, not after every purchase. In contrast, this Cart Count break is constant, predictable, and shows empty on all pages under all conditions seemingly. And so I submit this report separately.

Product folder: 2 objects, a few notecards, a sub-folder with 3 notecards Draw it in to the in-game marketplace listings Create listing At this point, it will not appear at all in /merchants/{some_id}/store/products, where you can manage listings, but it does get an ID that is usable on the marketplace, which is displayed in the in-game marketplace listings in parentheses after the name of it, e.g: "My Product (28043434)" Try to be smart to skip the waiting peroid and copy that ID, click any product on marketplace, change just the ID at the end of the url and add ?preview=true Click revise your item You can now buy listing enhancements (I paid for all 4, 7 days, and got charged for it while the product was not possible to list, moneyh gone for 0 impression 0 clicks can i get it back plz) , but whenever you try to save the whole thing, it will say "Inventory link missing" as the sole validation error, or something along those lines This is the point where you should not even be able to get to, but at /merchants/{some_id}/subscriptions (manage subscriptions), you can now see the enhancements you subscribed to, it says it is active and when the next charge will be, but when you click "Edit" in the "Actions" column, it just displays a blank modal, unlike for the valid enhancements where I can indeed cancel them / whatever. The request returns a 404 html response, one of the URLs with this actual issue this day: https://marketplace.secondlife.com/merchants/8006303/store/products/28540654/listing_enhancements/620432/edit?will_redirect=yes I suspect that it had an issue creating that "Inventory link" in the first place, because the sub-folder went in to the listing on the same level as the actual folder I dragged in, so it just got flattened, after I removed that sub-folder and created a new listing, it just worked.

Just shop on marketplace and BOOM maturity rating bounces off Adult to Moderate. That's literally all I did. I thought this bug was dead. I can't see the sale outfits and you guys lose sales for residents and your cut because I'm tired of dealing with it. I know there is most likely a way to fix this on my end but I don't want/need the aggravation of redundent issues like this one.

The wishlist url redirect, removing language from url are breaking the username by ".", losing the lastname. sometimes the page loaded is another person wishlist. For example: https://marketplace.secondlife.com/pt-br/wishlists/Name.Lastname Goes to https://marketplace.secondlife.com/wishlists/Name

Steps to reproduce: 1) buy anything at Marketplace, 2) post-purchase return to the same individual ad page, and sometimes there is no top "You purchased this..." green banner, 3) proceed to Account > enter item in search box and results (which I know should be there - I have invoice info saved on some items) do not return the item, 4) still at Account > enter instead shop name or seller name and results do not find the item, 5) finally, scroll back page-by-page if I know the exact date it was purchased and yes, there it is listed, yes has a working Review and Redelivery link. It is not all purchases. But burdensome when large purchases fail to show the banner and find in Account>search (item, or shop/seller), because of potential to re-purchase, and no link to Redelivery when needed. One can scroll back yes, if you just happen to have the exact date sometimes months or years ago, and find the invoice/Review and Redelivery links. But more than a few weeks back is cumbersome and time consuming, and no date makes it impossible. I currently have, if I change the invoice count to 25 per page, 299 pages of invoices. It is both inexpensive items, and pricey items, with no notable pattern when it happens. Today 7/28/26 it was CasperVend's L$3k set/no price split, and thankfully I only purchased it on 7/8 so didn't have to scroll back too far. And I just happened to keep the invoice and transaction info in inventory to know the date and that I purchased at MP. And one doesn't always know within only a few weeks they will need redelivery, so doesn't even know at time of purchase it is failing, until returning months, years later. I count on the banner, or minimally the backup search to work, else the promise of MP "Redelivery" defeated. I went to support first, and was told that this wasn't their area that I need to come here. Kyrie Deka ticket 2502013. In that report Kyrie purchased an item for an alt, and the banner failed to appear (again) on both accounts: Kyrie was using Chrome at MP, and Alt was using Edge at MP. So banner-fail is not isolated to a single browser, or to a single avatar account. Has occurred since about April, and continues. And, finding this failed banner/MP Account>search fail still happening July 2026, even with a MP Casper Warden purchase/Ad, I come to you now. In my case, this has now inserted hesitation to purchase items at MP. Especially pricey and full perm items. *I am inworld and available best by IM for questions, every day EDT. I do not watch emails when I am inworld, so will miss emails. Thank you

Probably related to https://feedback.secondlife.com/web-bugs/p/no-receiving-items and https://feedback.secondlife.com/web-bugs/p/mp-items-not-getting-delivered On 11 May, I needed to schedule a redelivery of a product to all those who had purchased it. That is to 162 people, not all that many really. I got it started the normal way. 2 days later, it was still showing as "Scheduled", and finally the next day, that changed to "In Progress", which is where it is still sitting now, as of the time of this writing. It seems to me that 10 days and counting to redeliver to 162 people is a bit slow. The product in question is https://marketplace.secondlife.com/p/SL-Maps/26193111

Marketplace search is half brained and broken. Please stop pretending its a done job and fine when it's not. Pick a term ANY TERM Search for that term with and without a trailing space. You get different numbers of results. G rated search "lemons" - 9055 results. "lemons " - 8088 results.

This report was requested by Juniper Linden (please refer to Eliza Linden as well) on the Web User Group Meeting held on July 1st 2026. IMPORTANT A video with listings performance tests can be found on my personal drive: https://drive.google.com/file/d/10e_BRF7HLOZr55Zfb5FNi6WNrC6oXCgl/view?usp=sharing During my Marketplace research, I observed a pattern that I believe deserves investigation. Based on controlled search experiments, product Titles, Features, and Keywords appear to have a much stronger influence on discoverability than the actual quality or relevance of the product itself. As a result, I believe the current system may unintentionally encourage creators to invest more time in metadata optimization than in improving the products themselves. What I observed Through my testing, I found that a merchant can improve visibility by: Using titles that contain multiple exact-match search terms. Adding extensive keyword lists covering many search variations. Repeating relevant terms in the Product Features section. This appears to create an incentive where understanding Marketplace search mechanics becomes just as important (or sometimes more important) than creating the best product. Why I think this matters As a creator, I would much rather spend my time improving my products than learning how to optimize metadata. Ideally, Marketplace should encourage creators to invest in: Better products Better documentation Better customer experience Innovation Instead, the current incentives may encourage creators to become experts in metadata optimization. From my perspective, this affects both buyers and creators: Buyers may receive results that are optimized for search rather than relevance. Creators who focus primarily on product quality may become less discoverable than those who focus on metadata optimization. I'm not suggesting that metadata should be ignored, it is an essential part of search. Rather, I believe it would be worthwhile to review the balance between metadata signals and other relevance signals, so that Marketplace rewards the behaviors Linden Lab ultimately wants to encourage. In my view, every search algorithm is also an incentive system. The behaviors that Marketplace rewards today will naturally shape how creators choose to spend their time tomorrow.

With reference to this issue: https://feedback.secondlife.com/web-bugs/p/mp-items-not-getting-delivered - since Juniper said "Feel free to re-open or re-create your ticket if its still stuck", I am creating a new issue, as this may now be specific to me, dunno. To summarize, on May 11, I scheduled a redelivery for a product: https://marketplace.secondlife.com/p/SL-Maps/26193111 The status initially showed as "Queued" (or similar, I don't remember the exact wording). Two days later, that changed to "In progress", which is what it still shows today. I opened a support ticket, 2517477. I was told that they are unable to help with it, which is fair enough. The issue here is not only that that update is incomplete, but also that I am unable to issue any more scheduled redeliveries until the pending queue is "unstuck". I suppose I could create a new listing for the item, but if I do, the order history would of course not carry over, so existing customers wouldn't get updates. I am hoping this issue can be resolved soon.

This doesn't change the language the person is navigating in, but it does change the language that some links go to, which can change the language the user is navigating on. This occurs in two locations: Hidden area <a class='nav__home' href='/?lang=fr-FR'> Footer: <a class="download" href="https://secondlife.com/support/downloads/?lang=fr-FR">Download</a> Steps to reproduce: View source of page Press F5 Notice that these choose a random language from the possible language list Expected behavior: These should always be the language the user is currently navigating in