JIRA works, use it, this is a waste
Galespring Resident
Dont change just to change, to many times someone has a "bright" idea to change something that did not need to be changed to get a star next to their name that they did something for yearly review time. This is not one of the things that needed to be changed, JIRA works fine
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Rathgrith027 Resident
Okay, would you like to fork over the Tens of, if not hundreds of thousands of dollars for a JIRA license that allows every resident access to it?
No?
Kadah Coba
From what I know, changes to Jira licensing would require LL to pay for a user license subscription for every registered user.
I think this is pretty similar to the situation that killed the old V1 viewer typeface. (FYI, I added support in FS early on to support using that typeface if you went I got a personal license for it.)
Gwyneth Llewelyn
Jira works... what?
Okay, let me test your knowledge of Jira, then. Give me a link to a list of the five oldest Jira tickets that no Linden has ever commented upon and which have been watched by more than 50 people.
You managed that without reading a manual or asking ChatGPT how to do it? Well done! How many years have you been working with Jira professionally to be able to do that kind of magic?
Because, you see, the vast majority of us is not that gifted.
Jira might be the best thing since sliced bread for
developers
— I have no idea, I've never used it, not even the free trial version — but developers, as it is, are just a teensy tiny fraction of SL residents, many of which have things to report and to suggest, but are clueless at how they should proceed in Jira.And, indeed, I have no clue how Jira tickets — as they've been configured by LL — can be easily shown to gather interest in a certain feature... or give some feedback on what bugs have been managed so far.
In fact, if there is anything that I find mildly useful in Jira is the ability to create meta-issues, to aggregate several issues together.
Granted, I'm unfamiliar with Canny. But as I understand it, this is just really feeding information to GitHub — and while GitHub Issues are "primitive" to a degree (deceptively so), they're
extremely effective
to track down development, bug reports, and
feature requests.With Atlassian ending support for whatever special license LL needs, this point is moot — it's good-bye Jira (and good riddance, too), and hi Brande New World!
What is perfectly legitimate to ask is if Canny-over-GitHub is the "best" alternative to Jira or not. I have never tried Canny before, and I miss the richness of GitHub-flavoured Markdown, but that's ok — I think it does a few things quite well, and that's ultimately how
I
judge things.Would a different alternative be a better choice? Well, maybe. I cannot say.
All I can say is that there must be a good reason why Microsoft bought GitHub, and still managed to keep Amazon, Google, Apple, Facebook and X/Twitter releasing open-source code in it (where would they go, anyway?).
V
VriSeriphim Resident
This is described here: https://community.secondlife.com/blogs/entry/14834-moving-from-jira-pt-1/?utm_source=socials&utm_medium=blog&utm_campaign=news&utm_content=jira
In brief, "Jira Server, the software and license agreement we use to host Second Life's jira.secondlife.com site, is being discontinued and its official replacement cannot handle the number of users (over 300,000) that Second Life needs. Long story short: we need to move off of Jira before support ends in early February, 2024."