This is very weird. Companion's settings are set to "respond to others" BUT no initiate.
They appear to have randomly contacted my store bot and started a conversation. From a completely different region.
The ONLY explanation I can think of for this is if the store bot contacted them first BUT I can't imagine why they would. My store bot only IM's people when they open a package from my store...and my companion could not have done that - they were simply stood on my platform on another region.
Very confusing - how would they have found the store bot in the first place?
Screenshot of initiated interaction: https://gyazo.com/0508e41eb63a6a686be06da60b5fa19f
Time on screenshot is CET.