I believe this is fixed now. I was able to create a character finally and log it in.

I totally agree, that I have problems as well and started using another vendor for my AI character

I received an email asking if I was satisfied with my help with ticket blah blah blah and I never received any help with any ticket at all.

I don't know how the current situation is, so take this with a grain of salt: The problem seems to be exclusive for Premium+ accounts, AFAIK it is still possible to create the Characters in Premium (up to 2 full characters + 1 that can only chat with IM) and Plus (1 AI Character) accounts. If you just want to try the AI Characters, that is probably the better option anyway. Keep in mind that this is an early Alpha, everything keeps still changing massively and barely anything works. The AI Characters cannot have their own AO as it is overwritten by some forced upon AI animations system with experience keys. The AI Character cannot remain sit on an object, because the same AI animations system with experience keys makes it get up as soon as it hears some chat. The AI Character has no clue on which parcel it is, it does not know who is in chat range, it does not retain memory of a conversation for more than +/- 20 minutes. It forgets all of former conversations that you do not put yourself in the "Backstory" window. Most LLM that you can chose for the AI Characters give very poor results. The performance in group chat settings has degraded a lot in the last 4 weeks, instead of being improved (after a post from December that they would talk a lot, they after 6 Months got "fixed" in a way that they barely talk anymore at all, unless specifically addressed.) The chat systems in areas with high chat activity is completely bugged and some 10% to 20% of chat messages are neither going into the logs, nor are they processed by the LLM. A Month ago the system stopped working for almost a week, an explanation or excuse was never given. And this is still not doing all the problems and bugs any justice, but I have better things to do than listing them all here. You can read through the feedback posts to find more. To cut the conversation short: If you want to test the AI Characters, do yourself a favor, chose a Plus account, save the money and check out if it has any use case for you at the moment. Most likely not. My use case of role-play was working until chat functionality got completely nerved a few weeks ago. I now stopped using AI Characters to set-up my own system (and chat performance is better after two weeks than it has ever been with AI Characters). And even if you have a use case, you won't know if it works tomorrow. If you want to just play and experiment with it, "Plus membership" is enough.

I feel the same way. I find that impudence, especially that you don't get any feedback that at least the problem is being worked on. I mean - adding a simple sentence to the form page that no character creation is currently possible would save us a lot of work and trying again and again.

Especially since Premium+ really costs money now and I only got it because of this option.