As we all know, the Marketplace review and rating system is outdated and needs an overhaul. Many sellers complain about unfair reviews, and buyers need better incentives to leave feedback at all. Many products are purchased without receiving any reviews. Generally, negative reviews are more likely to be submitted and can even be posted by competitors with baseless reasons.
Having been an eBay PowerSeller for a long time, I would like to make the following suggestions:
* Direct Rating for Sellers and Products: Sellers should be rated directly along with the product. While the product itself gets rated separately, the seller’s performance should also be visible in their personal sales history with dedicated pages.
* Buyer Rating System: Buyers should also be rated in a similar manner. The advantages are manifold: buyers will have more incentive to make purchases, unjustified negative reviews will decrease, and communication between buyers and sellers will improve to resolve issues. Buyers also enjoy accumulating good ratings themselves.
* Review Reminders: The marketplace should actively remind users that they can and should leave reviews.
This system works excellently on eBay and has the advantage of reducing negative reviews while generating more purchases and sales. This is also in Linden Lab’s best interest. With this improvements you will get a more friendly & more active Secondlife marketplace.
Best Regards.