Sparkie Dragonash
this looks like it is likely the same bug as the Block list empties feedback reported.Also related to Firestorm JIRA I submitted back in April https://jira.firestormviewer.org/browse/FIRE-35431 where a lot of information is provided.
jackiewallace Resident
I need to clear my cache and relog all the time, because my block list is empty if i am not logging in with empty cache. And i can't see how many lindens i have because i have ?? sign there. These datas are not loading correctly at the flow. Viewer: Firestorm 7.1.13 (78266) Jun 14 2025 21:43:13 (64bit / AVX2)
Maestro Linden
needsĀ info
Hi iceing Braveheart, I cannot reproduce this issue with Second Life Release 7.1.12.13550888671 (64bit) on Second Life Server 2025-03-14.13862207703.
I have a few basic questions:
- Which viewer are you using?
- What are the symptoms of this issue? Does an error message appear, or is the block list simply appear empty in a new viewer session after you had previously blocked an object or avatar?
In order to understand what's going wrong, we'll need viewer logs from a session which hit this failure. If you hit this again, please upload a copy of your viewer log by doing the following:
Log into https://support.secondlife.com/ and click the "Submit a Support Case" in the right column, then choose Issue Type: āā¦ā and type ālogs for canny issueā and add the link to this issue. Reproduce the viewer failure and then zip up your viewer logs folder and attach it to support ticket. There's an āAttach a fileā link at the bottom.
This page tells you where to find the logs folder for the SL viewer: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3