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SabrinaCooke Resident
VeryWhiteGirl Resident
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Crash SL every 5 minutes
closed
VeryWhiteGirl Resident
November 27, 2024
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Jellyfish
updated the status to
closed
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September 3, 2026
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Jellyfish
Hasn't been an update in a month, so I'm gonna close this one out. Please feel free to file a new ticket if you see the problem still happening!
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September 3, 2026
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Jellyfish
Hi VeryWhiteGirl! I looked at your crashes again, and it looks like you're getting in for longer than 5 minutes now. Guessing this is resolved? If not let me know otherwise I'm gonna close this out in a month to keep the ticket from going stale.
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August 3, 2026
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Dan Linden
I had a look at your crashes again and they are crashing in many random places. That usually means there's a hardware issue. Most likely bad RAM, but possibly failing power supply or disk. You can search the Apple website how to run Apple Diagnostics and see if that finds any problems.
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February 10, 2026
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Dan Linden
Hi VeryWhiteGirl,
I still see frequent crash reports from you. I recommend trying a recent viewer from https://secondlife.com/downloads . Many crash bugs have been fixed.
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February 3, 2026
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Atlas Linden
updated the status to
needs info
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December 2, 2024
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Atlas Linden
Hi VeryWhiteGirl,
Can you please paste your system information here? This can be found via Help>About Second Life. This will help us investigate this issue further.
As for the message you're receiving about asking an SL admin, can you capture an image of that and paste it here?
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December 2, 2024
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Atlas Linden
updated the status to
under review
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December 2, 2024
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VeryWhiteGirl Resident
yes it still crashes every couple minutes no matter what I am doing and no matter what sim I am at.
it gave me a message this time telling me to ask SL admin for an upgrade. I dont' know why it says that. I am just using an Apple MacBook Air and downloading latest operating system for sl for Mac also with the link youugave me updated from yesterday.
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November 29, 2024
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Atlas Linden
updated the status to
needs info
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November 27, 2024
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Reply
VeryWhiteGirl Resident
Atlas Linden yes it still crashes every couple minutes no matter what I am doing and no matter what sim I am at.
it gave me a message this time telling me to ask SL admin for an upgrade. I dont' know why it says that. I am just using an Apple MacBook Air and downloading latest operating system for sl for Mac also with the link youugave me updated from yesterday.
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November 29, 2024
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