High Resolution snaps crashes viewer
Eira Juliesse
- Tp to http://maps.secondlife.com/secondlife/Le%20Monde%20Perdu/87/179/26
- set settings to ultra
- Open Snapshot to Disk
- Set resolution to 7680x4107
- Save (though it might take a few refresh/saves to repro)
Results:
Viewer crashes. This is a brand new high end pc, I should be able to take high resolution snaps
Event Viewer log entries:
Faulting application name: SecondLifeViewer.exe, version: 7.1.15.13558, time stamp: 0x6849ff57
Faulting module name: nvoglv64.dll, version: 32.0.15.7652, time stamp: 0x6824e4c4
Exception code: 0xc0000409
Fault offset: 0x000000000106e00d
Faulting process id: 0x7DB0
Faulting application start time: 0x1DBDC4D62E127B4
Faulting application path: C:\Program Files\SecondLifeViewer\SecondLifeViewer.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2c61c4d89b199ea8\nvoglv64.dll
Report Id: 66e51c40-46cd-4dde-b2a3-bb0c54d9c00b
Faulting package full name:
Faulting package-relative application ID:
---------------------------
A TDR has been detected.
The application must close.
Error code: 7
(pid=32176 tid=15888 secondlifeviewer.exe 64bit)
Visit http://nvidia.custhelp.com/app/answers/detail/a_id/3633 for more information.
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Faulting application name: SLPlugin.exe, version: 0.0.0.0, time stamp: 0x6849fd08
Faulting module name: libcef.dll_unloaded, version: 118.4.1.0, time stamp: 0x651cb3d9
Exception code: 0xc0000005
Fault offset: 0x00000000046433f0
Faulting process id: 0x53EC
Faulting application start time: 0x1DBDC4D702FA691
Faulting application path: C:\Program Files\SecondLifeViewer\SLPlugin.exe
Faulting module path: libcef.dll
Report Id: d393b7a3-1a0b-40ac-8190-ef4d9c3a1e90
Faulting package full name:
Faulting package-relative application ID:
I have the full sl log and the full event viewer log entries if needed.
This repros with the previous version, I'd been trying document the crash when this morning I was prompted to update the viewer.
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Eira Juliesse
Just repro'd with my alt account again, this time it took six high rez snaps before it crashed.
Atlas Linden
Hi Eira,
Unfortunately I'm unable to reproduce this.
Can you confirm what account you crashed with so we can locate your crash logs on our end?
Eira Juliesse
Atlas Linden it was my testing alt davenblack.resident