Installed 26.1.1.23806384790 - 26.1.1 - Now it keeps demanding to install/repair on start up.
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Free Xue
Upon each startup of the viewer, I'm prompted to install (update) the viewer, with no opportunity to bypass this dialog. Upon clicking OK, I get a warning the viewer is already installed, and to repair it or cancel the procedure. If I click Repair, the install appears to go through normally, and once completed the viewer opens with the Release Notes popup, as normally happens after an update. However, the next time I start the viewer, I get the install prompt all over again.
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Lettie Linden
updated the status to
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Hello Free,
26.1.1 may have installed in a different folder than the old version, resulting in two different installations on your machine. If you are using an old shortcut, you may be launching into the older version. First check to see if you have two installations, and if not, try uninstalling before installing the viewer fresh.
Canny is not intended for 1:1 personal technical support and is therefore not usually able to provide one to one support in a timely manner. If the suggestions I have given you do not work, please contact support directly at https://support.secondlife.com and choose from either Submit a Support Case, Live Chat or Phone Support depending on your account type.