Objects randomly showing with a blank pbr material
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observeur Resident
I have tipjars that combine a non pbr material link and a pbr material link. Sometimes some of them will randomly show the pbr part as a blank material (no texture, no material parameters).
In the included captures you can see the 3 hearts on the left are fully blank, and on the right the 1 on the top is rendered normally while the 2 others see their pbr part being blank. (the rainbow part is non pbr).
This happens more or less depending on the days .. and one viewer can see them alright while an other viewer will see some of them rendered with a blank material.
This issue has been present for months, so it's not just the latest updates. Also it happens on PC or Mac.
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Atlas Linden
needsĀ info
Atlas Linden
Hi observeur,
Is this issue still occurring for you?
If so, are you able to send me a copy of this content that is randomly appearing blank so we can try to investigate this further?
Do you find it reproduces after another user's interaction? And was the PBR material applied via right-click>"Edit PBR Material"?
observeur Resident
Atlas Linden It has occurred recently yes. The base (pbr) material is a blank material. I will send you some object inworld a bit later today. I had also the case with a sign that i made, and as a "workaround" i set specific materials that are different than blank. So in this case, since this is an issue with the overrides, the "backup" material is shown instead of the blank material when the issue occurs. But i would rather not do manually set a specific material to each face of all my products, since this not a complete workaround, and would be a lots of time to do that. Also the issue is difficult to reproduce at will. It happens "apparently" randomly at some moments. It will be fine for multiple days then one day it happens. And in this case it usually impacts several products at once. And usually after a relog it's fixed.