ROG Astral
System Details:
RTX 5080
CPU 9950x3d
RAM 64GB DDR5 6000mhz
Issue:
When logged into the viewer, after a seemingly random time the application just force closes, there are no Viewer Logs BUT Windows Event Viewer logs;
Faulting application name: SecondLifeViewer.exe, version: 26.2.0.48334, time stamp: 0x69fa16a3
Faulting module name: nvoglv64.dll, version: 32.0.16.1074, time stamp: 0x6a469d4b
Exception code: 0xc0000409
Fault offset: 0x00000000010cba3d
Faulting process id: 0x59CC
Faulting application start time: 0x1DD0F127FE6A01A
Faulting application path: C:\Users\x\AppData\Local\SecondLifeViewer\current\SecondLifeViewer.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b26cc1edfbb8f4d0\nvoglv64.dll
Report Id: 11c2dfe4-8828-494e-a930-458ff0b7f4e2
Faulting package full name:
Faulting package-relative application ID:
There is a directly related OpenGL driver crash that always comes at the same time:
The description for Event ID 1 from source NVIDIA OpenGL Driver cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Unable to recover from a kernel exception. The application must close.
Error code: 3 (subcode 7)
(pid=22988 tid=22492 secondlifeviewer.exe 64bit)
Visit http://www.nvidia.com/page/support.html for more information.
The system cannot find the file specified
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I have done some extensive testing on my Machine to rule out any System instability or other hardware issues, I have run a full memory test on the GPU and the system + CPU. No errors were found with my system.
A full reinstall of Windows was done, and various versions were tested. Studio driver, rolling back to version 580.x.
I have tried several driver versions rolling back to even 580.x to no avail. There must be something in the way the most recent NVIDIA cards use the OpenGL driver in a way the secondlife Viewer does not like.
Now the reason that strongly suggests that this is a Driver issue with the newer Nvidia cards kis this;
I tested another Install from the same windows11 ISO on a PC system with the following specs:
RTX 3080 TI
CPU I9-12900K
RAM 32GB DDR4 3600mhz
Both have the most recent NVIDIA game ready driver installed which are 610.x
The Viewer however does not crash on the system with the 3080TI, this suggests that something must bite itself with the driver of the more recent cards.