Only the Lindens can see the about info so I dont know for sure what viewer you are running but it was mentioned you might be running the Alchemy viewer?

If that is the case Linden Lab does not provide support for third-party viewers. Alchemy did release a new version which addresses texture uploads and can be downloaded here https://www.alchemyviewer.org/downloads

Also at the top of the Alchemy website is the link to the Discord where the team can provide support for Alchemy.

Hi Artemis,

We will need more info to determine if there is a bug here.

First, does the texture look the same on that in-world object if you run the Second Life viewer from secondlife.com/download ? We don't support the Alchemy Beta viewer so I can't say if it will work that or not.

What is the dimensions of the original image on your computer?

Can you tell me the location of that object in world?

Thank you.

this is the uploaded one

this is the local or temp one

is there any way this can be fixed and could I also have a refund on the broken textures