Update Broke My Viewer - Nothing's Loading!
needsĀ info
IchihashiMaiden Resident
Ever since the update a few days ago, loading in has been agonizingly slow. It takes upwards of 15 minutes sometimes to rez my avatar, and even then not all the textures on him load. Meanwhile, it's been half an hour and my surroundings STILL haven't finished loading. This is ridiculous, it's disrupting my enjoyment of the game and my interactions with others. Most of my surroundings are either grey blobs or completely invisible. Some have blurry textures, my head is floating away from my body, my AO isn't working, some of the people are still glowing clouds... This is insane!
I've reduced all my settings, I've cleared the cache, I have my graphics set to low, sky to the lowest it'll go. All the usual stuff. Thinking about switching to a third-party viewer because of this.
Edit: I entered this room at 10:42 am SLT. At 11:27 am SLT, the room finally loaded. This screenshot was taken at 11:12 am SLT.
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steph Arnott
Basic computer specs, OS, broadband, something instead of us using a clearvoiant. Any info except ''it no work.......'
Dan Linden
needsĀ info
Dan Linden
HI IchihashiMaiden.
Does this still happen or was it temporary?
Does this bug happen everywhere or just in the Lost Oasis region?
If it is still happening and happens everywhere, we need the SecondLife logs from you.
Please Reproduce the viewer issue, log out, and then zip up your viewer logs folder. This page tells you where to find the logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3
Next, log into https://support.secondlife.com/ and click the "Submit a Support Case" in the right column, then choose Issue Type: āā¦ā and type ālogs for canny issueā and add the link to this canny issue. Click the āAttach a fileā link at the bottom and attach the zip file.
Leave a comment on this canny issue once that's done so we can take a look at the logs.
Thank you!
IchihashiMaiden Resident
11:29 SLT update. Everyone is still T-posing, some textures are still missing, my head is still not attached.