Allow Business Accounts to Share Access Responsibly
under review
Deathrowdesigns Resident
As a long-time business owner in Second Life, managing operations efficiently is crucial. Recently, enforcement of the TOS on account sharing led to the deletion of our entire marketplace with over 2000 listings, severely disrupting our business. Deathrowdesigns (DRD) serves over 10,000 customers and manages more than 3,000 items, making single-person management infeasible.
I propose creating a system for obtaining written consent to share business accounts among trusted individuals, specifically for business operations. This would help businesses like ours continue to thrive without compromising account security. Additionally, it would ensure compliance with the TOS while providing a practical solution for businesses that need to share account responsibilities.
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MadMacit Resident
Totally agree.
You cannot run a business with thousands of items and hundreds of thousands customers as a single man show.
You need a team, and you need to share accounts to manage a large inventory and the customers!
Folkloric Resident
Late to this, but would be great -- We absolutely support this idea.
Tapple Gao
a way to "buy/use items on behalf of another" would also be great for setting up a noob or lazy person's avatar:
- noob sets up a team
- noob invites a private shopper to team
- private shopper buys all the parts of an avatar for the team: body, head, hair, shoes, clothes, ao
- private shopper leaves team
- noob has a ready-to-use avatar
Green Cloud
My suggestion would also be to identify the creator's profile (after a thorough review by Linden Lab) and, in the account profile of the Merchant/Creator who is consistently developing and seeking innovations for the community and meets certain requirements, label them as a merchant. One way to do this might be to mark it under the "Account" section in the profile, where it currently shows "resident" – instead, identify them as a Developer, someone who is actively working daily for the community.
sallyG1rl Resident
Why haven't they done this already? Only makes sense if you want to encourage developers to market designs and grow a business. ESPECIALLY when you get real coin for every sale, upload, etc.
REALLY makes sense for nonprofits and actual RL firms too. There was a time major companies tried to enter SL with their brand.
Spooky Pumpkins
At this point, it may even be a good option for LL to offer a separate level of Premium specifically designed for business accounts.
It could be similar to Premium Plus but even maybe one tier higher or a side-tier (same price, different perks)
Things they could allow could be
- Exempt of Upload fees
- Offer $L stipend or land credits to be optional. Not opting in can offer a discount on the premium fee?
- Discounts on sim creation or service fees
- Higher Cash out cap
- Special note in profile (instead of saying payment info used, make it say Business Account)
- Split cash-out payments amongst multiple accounts in a single cash-out
- Automatic $L profit split
- Assigning certain residents (with their permission) to receive the account's off-line messages in their own inbox (think CSRs)
- Allowing multiple IPs to log into the account (exempt of sharing TOS)
Could even have it set up so you can have a personal password for the account creator/main account holder, and have it automatically generate password keys to give to your employees, which only the main account holder can deactivate at any time. This prevents having to constantly change the PW every time you hire or lose a staff member.
It would require a re-work of the web-based login, or you could even restrict access to the web logins if you are using a generated passkey to access the account in-world or on the marketplace.
There's loads of ideas here LL - you can definitely capitalize on this if you create enough incentive - I am sure there are some creators willing to swap their premium subs for a special Business type subscription.
Lex Macabre
Spooky Pumpkins really great ideas here
Saffia Widdershins
I completely agree with the creation of business accounts. It would benefit not only businesses per see but also people trying to run large scale events (including nonprofits) on an annual basis.
CatriceMarie Resident
I have read many of these and I agree with the proposal of business accounts fully Please listen to your Creators because it is this group of people that keep Second Life Evolving into the world its become and will in the future. Take a look at Linden Labs..... could it run with only 1 person? NO and then consider the hours and work each creator puts into their own business. Some of the businesses are Corporate accounts ... Others are smaller but when a business reaches the magnitudes of one such as Deathrowdesigns (DRD) there is no way feasible to manage it alone. We are all humans and have the sensibility to reach out to trusted people with our specifc rights and permissions. Be REALISTIC please!!
Charlotte Bartlett
DRD - if it helps we have a RL company and have specific access needs when using SL which is a smaller use case these days.
However, if helpful we created a corporate account linked to a real life corporation and owned by said corporation. We had to provide incorporation documentation, EIN, and other key documentation to evidence our status both to Tilia Inc. and Linden Research Inc. We worked with Linden Lab to get this set up. It was not hugely simple, but they were able to facilitate it and were helpful with it. The C Corp owns the accounts, assets etc. The end of year 1099 goes to the corporation not a person.
We use scripts to ensure all funds route to the corporate account, so no funds sit on personal accounts and cash out is via the corporation. For uploading etc you can also structure it this way.
For elements where you have a workflow e.g. one person uploading and structuring the product, then one person animating etc we had to use full perms to move assets between different accounts versus share a single account. Not ideal and it would be a great feature for corporate accounts to be able to have some better workflow options, but it is what it is due to the limitations within the platform. We were able to get a workflow fairly efficient within the restrictions.
This may not help with your specific problem, but thought worth mentioning.
Thanks.
dantia Gothly
Shared user accounts are a high security risk and is one of the leading causes of theft and damages.
That said.
I do think that there is a need for a method in which a buisness owner can have shared access to a store. This could be done by a group which is already the means in which a store is created, roles and abilitys can be granted to users to give them access to post things to a stores marketplace and manage those listings. This can have an audit trail and also protects the groups owner from account theft as they don't have to share account details in order to grant a user the ability to post and manage listings to the store's marketplace. This would be more ideal than just handing over your account to someone.
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