Gmail - Offline messages are now being flagged as spam, so make sure to check your junk/spam folders just in case.
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g13n Resident
Just letting you know, Gmail is now flagging Second Life offline messages as spam. Could this be related to your SSL or email security settings? I’ve marked these emails as safe on my end, but if I hadn’t randomly checked my junk/spam folder, I wouldn’t have known about all the offline messages: like rental expiration notices, store support messages, easyblogger posts, caspervend, and so on. Some of these are really important, especially the land expiration notices.
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Darien Caldwell
if you go into Gmail settings, and then to the "Filters and Blocked addresses" tab, you can add a filter to force emails from LL to your inbox.
this is what i set for example:
Matches: from:(*@im.agni.lindenlab.com)
Do this: Never send it to Spam
Matches: from:(no-reply@lindenlab.com)
Do this: Never send it to Spam
Daisymaedreams Resident
Has been happening to me for years, since I joined and added subscriptions & groups.
I believe it's Gmail seeing a volume of emails that triggers the spam alert. I find Groups that send multi notices are the ones most caught and assigned to the spam folder.
Some stores/ groups are more prone to it. Although the odd direct IM also gets dropped.
Would lean more to it Gmail issue. For me it got worse with their big update & the multi split inboxes. Now reset back to good old inbox style. Spam collection has slowed.
Beatrice Voxel
I have g-mail accounts specifically for my avatar (and alt) and so far, knock on wood, this is not happening to me. Yet. However, based on how much AI is being incorporated into pretty much everything, I would expect that if you delete a lot of mail from XYZ, then the AI will flag it as spam eventually.
Typically I select/delete all the other stuff, do a search for Second Life, select it all, mark it as read and archive it. That SEEMS to be working as a "don't file this as spam, I want it" trigger.
Prisqua Newall
Yes, this happening to me too. Quite annoying, but now checking my Spam folder as if it was my inbox
AlettaMondragon Resident
This has been happening to me too since January. Every day IMs from people or objects which come from randomly generated addresses get flagged as spam. So after marking it as "not spam" it will deliver following messages from the same address properly to inbox, but the next day the new addresses get flagged as spam too. I do think this is on Gmail's end and not SL's, however others using other email providers mentioned to me that they have the same issue lately.
Isabella Cinder
I saw it too, but looking at the headers of the emails I received, everything looks in order. SPF, DKIM, DMARC all pass. Probably Google, too busy spaming us to use their AI, just started flaging everything as spam becaue all subjects start the same (either Groups and IM) and (in my case at least) I just delete 80% of my notices without opening them, so eventually it starts thinking it's all spam.
Try going into gmail, configuration (all settings), filters, create new filter, from im.agni.lindenlab.com, to (yourself), [click create filter], now mark the 'never send it to spam' checkbox, click "creater filter" again (now in blue).
Not sure if using only the domain name part will work as intended, if LL used a 'noreply@im.agni.lindenlab.com' instead of 'whatever-hash@' whitelisting would be clearer, but one thing I know for sure after 25 years working around e-mail marketing is, when you set everything perfectly, you still go into the spam folder for being 'too neat'. Best way to be sure is to whitelist on the receiving end.
With that said, some emails never arive because group notices get lost before even being sent, but that's another story.
g13n Resident
Isabella Cinder Thanks ill give that a try. :-)
SL Feedback
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SL Feedback
Hello, and thank you for bringing up the issue regarding offline messages being flagged as spam. This concern has been noted before and is currently tracked. We understand how crucial it is to receive important notifications like rental expiration notices and store support messages. Our team is aware of the upcoming changes to spam filtering rules by major email providers like Gmail and Yahoo, and we are working on ensuring that Second Life's email practices comply with these new standards. While we don't have an exact timeline for when these improvements will be implemented, please keep an eye on future updates. We appreciate your vigilance and your effort to mark these emails as safe on your end. Thank you for your continued support and for helping us improve Second Life.