Today LL is offering Billing Support via phone, and also Concierge for Premium users. Very convenient for those who live in the US or Canada (other countries?) but can be very expensive for others in the world, this on top of the possibly inconvenient hours when it's open due to timezones.

I understand that it can be difficult and / or very expensive to change the hours, and also to open up phone support in other parts of the world.

What should be possible however, is to offer VoIP to make it affordable if not even free to call you from wherever in the world. I don't know which such solutions might be good for you, but I'm sure you can find out some good options.

I am aware that there are some services out there that supposedly let you call US numbers via VoIP, but looking at the options I find for it I can't tell how much they can be trusted. If you know any such services that can be trusted, it would be great if you could publish a guide for that, and link to it from wherever you have the phone numbers published.