Suggestion for Email update an verify method
closed
Leah Shikami
I was sent an email to confirm my email address. The problem is that the email address I was shown was mostly in
's - I couldn’t see it! And it didn’t even have the right number of stars to be my email address, so I could not confirm it. So, I went directly to my account to confirm it there, and AGAIN it was
’s, and not my actual email address. This is a bit ridiculous. I can’t confirm an email address I can’t see. You should make the entire email address visible at LEAST in the actual account page. I don’t need any further instruction, you just need to make a person's entire email address visible, at least in their account settings, if you want people to confirm it.
Thanks!
Log In
Lettie Linden
marked this post as
closed
This is something we are unable to provide for security reasons, but there are a few ways that you can tell which email address we have on file.
- The email address that received the email would be the one we are attempting to verify
- If you make any purchase, the receipt will be sent to the email on file
- If you have recent Lindex orders, you can go to https://secondlife.com/my/lindex/history.php and click on "Send Receipt" to have it send a new receipt to your email on file
- You can contact support to ask which email address we have on file for you.
Spooky Mistwallow
I have to agree on this one. I have several email addresses that include my real first and last name. One will have a period between, another has my middle initial, etc, so I never have a clue which one it is. (Several others use my SL name) I wish they would just show the actual email address if I'm logged in.
Lettie Linden
marked this post as
tracked
Thank you for your suggestion! I have forwarded it onto our planning team for consideration.