As a creator sometimes I have ongoing communications with customers.
Sometimes I remember that somebody messaged me with a query and I need to send them an update, but I can't remember who it was.
The 'Recent' Tab seems to always be empty during those times (is it tied to login session?).
What I really need is some kind of UI that shows me who I have conversed with in IM over a given period of time. Let me see who I was talking to a day ago, a week ago etc. This will help me avoid missing important connections or leaving customers hanging because I've lost their username.