avatar sometimes logs in on an error state
under review
Jamesp1989 Resident
step 1 log in XD the only fix seems to be logging in from Speedlight and teleporting to another sim and then logging in on the SL mobile beta. for reference this has been ongoing for a while but triggered in your Mink Jullep region today. as seen by the attached screenshots the avatar "loads in outside the simulator and you can see geometry rez in above. but it doesnt load any of the account details. my name is not shown and it can see i have friends online but not what their names are.
its worth mentioning that i have 2FA on and it doesnt seem to always trigger for the official mobile viewer. when this occours swapping to speedlight will ALWAYS trigger a 2FA challenge so idk if the viewer beta is terminating connection but unable to issue a 2FA challenge. fix is to deal with the challenge and move somewhere else via speedlight
to recap:
1: sl beta viewer seems to fail to give 2FA challenges and logs in in a broken state rather than failing to log in
2: using another viewer to complete a 2FA challenge fixes the issue. this has been confirmed multiple occourances
android 13 but behaviour has been confirmed on android 14
Log In
Beanie Linden
Hi Jamesp1989 Resident, currently, 2FA on mobile SL app is being requested only once on initial login. Once successfully logged in, you won't be prompted again. Does it answer you concern or did it fail on initial login after install?
Jamesp1989 Resident
Beanie Linden it infact it isnt being requested only once. Otherwise clearing the request with another viewer wouldnt be a guarenteed fix for the issue. This isnt during initial login or install. Its usually when going between different viewers which will trigger a challenge
Bridie Linden
under review
Jamesp1989 Resident
attached is the speedlight 2FA challenge and the account in the beta viewer after doing the challenge with no issues
Jamesp1989 Resident
Beanie Linden heres a video of the issue https://youtu.be/4aPm6Ya-O3s?si=YmqsiWD_ErvdCJol
Just happened again so videoed it