Mobile Bugs

Open Letter to Linden Lab – Addressing Critical Failures in the Second Life Mobile Viewer
The Mobile Client has some major flaws: Avatar Deformation – Unsupported Attachments and Outfit Limitations Certain attachments (likely Animesh) are unsupported, causing avatars to appear as horrific, glitchy abominations. The problem is compounded by the fact that the Second Life Mobile Client does not allow for the removal of individual attachments – only entire outfits can be swapped. To fix this, I am forced to log in via Lumiya – a third-party app that hasn’t been updated in ten years – just to detach the offending attachments. The fact that a decade-old app is required to perform such a basic task is beyond unacceptable. Severe Avatar Glitches (Furry Avatars in Particular) Many avatars – especially furry avatars – are deformed, with protruding, bulging eyes. But it doesn’t stop there. Standing poses are often deformed as well , with noticeable issues in leg spacing – the legs appear too close together, as if the avatar’s hip width isn’t rendered correctly. This exact problem also exists in Lumiya, which is ten years old and uses an entirely different rendering engine. How is it possible that the brand-new Second Life Mobile Viewer struggles with avatar skeletons at the same level as Lumiya? This suggests either a lack of engine optimization or poor avatar skeleton support. Linden Lab must address this immediately – there is no excuse for launching with such glaring issues. No HUD Access – A Basic Feature Missing HUD access is essential. The inability to disable my scripted AO via HUD forces me, once again, to switch to Lumiya just to perform basic interactions like sitting on furniture. HUDs are a cornerstone of Second Life’s user experience – omitting them in the mobile client effectively cripples the app’s functionality. Broken Sitting Poses When attempting to sit, my avatar lands in random positions, often nowhere near the intended sit point. This makes social interaction and basic in-world engagement frustrating and impractical. Invisible Camera Button – UX Disaster The camera button is invisible while in use, forcing users to blindly tap around the screen to find it. Why does the entire screen not act as a draggable interface for camera movement, as Lumiya allows? This is basic functionality, and its absence severely impacts usability. Frequent Logouts – The “Fix” Is a Joke The app logs me out after just a few minutes in the background. Previously, I raised a bug report about being logged out after one minute, which was marked as fixed . Now it’s five minutes. This is not a solution – it’s moving the goalpost. Do you expect users to submit a new report every time the timeout shifts by a few minutes? This demonstrates a lack of commitment to solving the root problem. Other Avatars Disappearing Completely Another glaring issue – avatars frequently vanish entirely when they sit on objects. This includes their nametags, making them fully invisible to others. This issue occurs consistently, creating a deeply frustrating experience for group interactions and social events. Sincerely, MartinRJ Fayray
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