Web/Marketplace Features

Marketplace and SL websites
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Flag Creator and Block Store option
There is so many stores selling ripped items, AI generated content and blatant false advertising, it has flooded the market. Yet LL relies on people to report individual products. When players see how convoluted it is to report stuff they just close the tab and opt to just not shop. Its a great deterrent to keep people from shopping for digital junk we dont need.... Marketplace was never great but it is now unusable with the amount of garbage clogging it up. Make every ones life easier and allow players to flag entire stores for review in the individual listing reports. Just add a check box so players can indicate that the issue persists across all their products. Put in a mandatory check box for creators to tag their products as AI assisted or photoshopped so we know what we're getting, and are able to filter out AI if we do not want to support that kind of content. Generally if one product is being misrepresented, ripped, or falsely advertised....the majority of their content is. If a creator gets flagged enough times it should trigger a review of all their products on market. If they do not pass review then unlist their listings and auto pop a warning when they log into market to make corrections or provide an explanation of the products they're selling. Then after all that...just give us a block creator option. I dont want to see the 5 pages of AI generated porn textures being sold with word spam, when I am looking for shoes.
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Marketplace
ADD Do Not Show "AI Generated" Filter on Marketplace
Please add a required bool while creating a Marketplace listing that asks the creator to disclose if AI generative tools were used in part/all of the products creation. Add this bool to the 'Do Not Show' section of the Marketplace search filter. Allow listings to be reported if they do not honestly disclose this. ---- For the health of the market we need the use of AI tools to be disclosed by creators. I would prefer personally that no AI generation be supported. I understand that tolorance of it is an effort to avoid censorships slippery slope, and is complicated by the sheer variation of AI tools that currently exist. But regardless of opinions or complications, it's existance cannot be ignored. So lets focus on what can be done, by giving some power of choice to the consumer instead. Users should be provided a way to choose products with or without AI generation while shopping, and naturally creators who choose not to disclose or to lie should face the same reportability and moderation as any other creator that would choose to lie while listing. The moderation half of this should not necessarily focus on trying to prove the use of AI gen tools, it doesn't actually need to. Creators who have done the work to provide support and actually prepare the AI generated content for its use in SL are unlikely to warrent being reported, and should not need to lie about the useage anyway. It is products that blatantly lack support, have egregious LOD & LI values that would be inclined to lie, and would want to be reported by users, this is the same for ANY product currently listed. If you buy it, and you don't get what was described, it should be reportable, the same goes for AI generated products, AI generated should not get a pass because you have to 'prove' something first, when the fact remains that you didn't get what thought you bought. So do not focus on "did you use a tool?" focus on "can you fix & support the product?" If it can't be supported, then disclose it was made via AI generation and move on. This is a similar complication to full perm and gacha resales, but also ripped models, copybot etc, in they will all lack support due to not being made directly by the creator of the listing. There is a big difference between fullperm & gacha resale vs ripping & botting, and that difference is honest disclosure.
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tracked
Allow for reporting AI generated content marketplace listings or Video game model theft.
Every day I watch the "complete avatars" category on the marketplace Every day there's 5 new avatars, all game model rips, generated image ads, generated 3D model avatars, or a swath of wrongly categorized low effort AI content. There's a few small number of users uploading a massive amount of marketplace listing, all mass uploaded game rips, or generated avatars, so much so, that it completely overshadows any genuinely created user content. I used to look forward to seeing artistic creations, or originality, inventiveness and ingenuity. Now all I see is 100 low effort avatars, and 1 genuine avatar rarely posted once a month. Why would this suggestion help? 1.) Lowers mass storage of irrelevant content 2.) Creates relevance, and helps with the tagging system as a whole, enriching user interaction with the marketplace as a whole 3.) Allows for more creative content with worth and depth. I know there has been a few posts on this already, but quickly the marketplace has become the last place people are wanting to look when purchasing things from other users; it lowers profit, it lowers worth, it lowers desire to even use the platform. more and more people are choosing to only go to events instead of even looking at the marketplace. its quickly becoming almost useless for its intended purpose, if everything on there is just 1000 bland badly rigged fortnite avatars, game imports or randomly generated AI characters, again badly rigged. Quality over quantity, any day, please.
9
Maybe a forum category for deleted MP product help?
I suggest a forum category because (1) I believe creators have a freewill right to delete their products from the MP and cancel their use, so to speak, because they so chose.... and (2) I also believe customers of said products have a right to seek help using or as case may be, finding a replacement for a deleted MP product (I rarely shop in world, so, I'm not sure if that's a thing for in-world shopping too.) Attached picture is of my review of a product that has since been deleted from the MP. I don't know when, I only found out yesterday (Aug 27th) when a player in my RP network asked me which tour kit I had used, and I went to directly link them to it, and I couldn't. I do not know for sure, that my review had anything to do with the creator deleting the product from the MP, nor do I know if the product being deleted from the MP has anything to do with the fact that shortly after this Customer Service experience and review, my tour kit went from offering 3 tour route capabilities, and now I can only get 1 route to work properly. With respect to the creator's desire I not contact them anymore, I can't (because I won't) contact them for finding out if the MP product deletion is related to the product I own not working fully anymore. Per the reviews before I wrote mine, there were at least 2 other people/avatars who owned the product, and maybe they also poke around the forums sometimes... lol Sometimes the logshots work out better than we can expect! Anyroad, As far as I could find, there isn't a specific place to address or otherwise seek help for deleted MP products-- if there is and I missed it, thank you for linking me!
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Marketplace
Creator Customer Service Review for those offering it-- separate of product review system.
Maybe I am alone in wanting this, maybe I am not. I accept that having spent a small chunk of my young adult life in various ends of the Customer Service (CS) industry (from face to face retail to back-end call center customer service etc) may make me a bit bias in wanting an ability to rate the CS independently of the product. Attached, I included an example of a review that I felt like the CS was important to talk about, but shouldn't effect my review of the product itself-- hence the 5 stars for the product, and mention of the customer service in how it effected my use of the product. I made another post, separate but related, to specifically address the deleting of said product from the MP and seemingly (as in, I haven't verified cause yet, so I'm guessing it's related, the) diminished capacity of said product-- it advertised 3 tour routes, and I can now only get 1 to work. SEEN HERE: https://feedback.secondlife.com/web-features/p/maybe-a-forum-category-for-deleted-mp-product-help Anyroad, the "Creator Customer Service Review for those offering it" would mean including some kind of toggle for MP creator's stores to offer CS or not, and those who are not offering CS for their products, would then not have that review system on their products-- these days I feel like they are few, but maybe I am wrong, either way, it felt important to suggest. Those who ARE offering CS for their products would possibly also have a field, or check box, to fill in and make public-on-the-store-page, resident names of who is handling customer service. Bonus if there's a "title" text field that can be custom written to distinguish specialists from general contact. Might be too sophisticated, but it would be cool if the CS Review system allowed a naming of who helped and the stars are for, and maybe an option for more than one, as well as "all" ? Might be a big ask, might be a rogue ask... lol Thanks for considering just the same!
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Marketplace
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