Web/Marketplace Bugs

Outage issue: Effective early October 2025, there have been consistent and constant failures to uphold process credit cash outs to customers across multiple banks (inclusive of the US). Customers are using the Next Day Bank Deposit option. Paying the fee for said service. No payment is then made to the customer. Where a payment is made, it is late and does not adhere to the Next Day Bank Deposit statement and fee paid. Eventually the USD is silently, without notification to the customer, returned to their USD Balance after being missing in action for days. This is a risk and inappropriate management of fiat currency under customer accounts. Furthermore, the transaction is then "wiped" from the process credit history under the pending queue. Removing access to customers of a full and proper audit trail of their USD funds during those periods. This effectively obscures the issue "as if it never happened". Support: (a) Tickets remain unanswered. (b) Customers remain with out the ability to tag tickets into prioritized RL financial or tax queues (despite requests at meetings with LL on this exact topic). (c) Live Chat is barely contactable. Corporate Governance: This is an extraordinary lack of governance with inappropriate communication and compliance risk to customers. There are also regulatory components to consider within this. USD funds held on the platform do not receive FDIC insurance. Scope of Impact: (a) These are not first time payments, they are payments where the bank accounts have been previously successfully cashed out to. (b) This is not one customer, folk are sharing their experiences and it indicates a systemic failure impacting multiple elements. This does not appear to be Plaid (contacted their compliance team and they have confirmed not their issue), ACH (no outages during this time has also been confirmed). Customers: (a) These are customers who have completed all AML-KYC paperwork and tax forms. (b) These are customers in the US and International so not restricted to one area. (c) These are customers who have used the platform for years and who have a history of cashing out so are a known entity. Remediation sought: (a) A formal communication and plan should be shared with customers to resolve, including the measures to resolve delayed payments and failure to pay the USD owed to customers. (b) Go-forward timely communication to customers (email) to be implemented where, and if you, fail to make a payment of USD. (c) Heightened monitoring of payment risks and your integration with Tilia to ensure payments in USD are made on time going forward to ensure payment obligations are met appropriately. Where a payment is not made on time, a consideration of reduction of the fee charged for said service. (d) Ensure a clear understanding of regulatory and payment requirements are utilized to ensure compliant under current US regulation and law go-forward.

Steps to reproduce: Visit https://places.secondlife.com/parcels/332503/gale-crater-cantina Click "View Covenant" Observe that the covenant modal's text runs into it's self Expected behavior Text should appear as it does in-world. Other notes The actual covenant text should be wrapped in a <pre></pre> element, or wrapped in a element with white-space: pre; in the style.

Hello, when I type outfit or dress in marketplace searches, the results have been the same for days. I would be glad if you could take care of this problem.

The list of "picks" displayed when visiting https://world.secondlife.com/resident/<uuid> seems to be entirely arbitrary, in terms of it's ordering. In the viewer (and on my.secondlife.com ) picks are traditionally rendered in alphabetical order by title. I can't even guess at what system is being used on world.secondlife.com

The Live Chat button on the Support page doesn’t respond at all when clicked. I've tried multiple browsers, cleared cookies, and disabled extensions - same result. On mobile, the MFA page won't process the authentication code and just reloads, so I can't log in to test on other devices either. I'm Premium Plus, and I've also heard from other users who are experiencing the same issue. Thank you.

A customer left my product a 1-star review.... After contacting the customer we were able to establish that the Product exists and the issue they encountered is not within my created item and is infact an issue from the Mesh body dev kit with the body they were wearing. they since went to remove the review and found they cannot, after further investigation and chat with the Linden Lab Live Chat bot on the support page, It was established that reviews can no longer be deleted..... "previously, customers had more flexibility to modify or remove their reviews. However, the current system has implemented stricter guidelines that limit this ability. Now, reviews can only be removed if they violate specific rules, which means that valid reviews, even if they are negative, will typically remain unless they breach those guidelines. " Here is the problem if the above policy change is true: if a customer leaves a negative review due to an issue or misunderstanding, and the creator takes the time to fix the problem and provide proper support, the review still remains permanently. This results in a situation where the review does not reflect the final outcome, only the initial frustration of the buyer. That is unfair for both the creator and the customer, because the review no longer represents the actual product or service experience. Previously, customers had the freedom to update their reviews to reflect a resolution, which was logical and fair. Now, the system actively prevents fairness and accuracy. Reviews should serve as a tool to inform others truthfully, not to permanently punish creators even after they have resolved the issue in good faith. More importantly, why were these rules even created in the first place, and who thought such a system was a good idea? Instead of improving Marketplace credibility, this change undermines it by locking in outdated or misleading reviews that cannot be corrected. if this policy is now true and not made up from the live chat bot, I strongly urge Linden Lab to reconsider this policy. Allowing customers to update or remove their reviews after a problem has been solved would ensure that Marketplace feedback is accurate, honest, and actually useful.

Description In Marketplace language: Japanese, Ranged Weapons is not displayed in the breadcrumb navigation that appears at the top of the items in the subcategory Ranged Weapons. Reproduction steps Visit following URL. https://marketplace.secondlife.com/p/MESHSAC-Vector-SMG-v115-Box/22239478?lang=en-US "MESH[SAC] Vector SMG v1.15 Box" is displayed in English. The breadcrumbs of this page is "Weapons 》 Ranged Weapons 》 Rifles" Visit following URL. https://marketplace.secondlife.com/p/MESHSAC-Vector-SMG-v115-Box/22239478?lang=ja-JP "MESH[SAC] Vector SMG v1.15 Box" is displayed in Japanese. The breadcrumbs of this page is "武器 》 》 ライフル"

Description When the Marketplace language is set to Japanese, Ranged Weapons does not appear in the weapon category. I think that ranged Weapons should be displayed as "遠距離武器". Reproduction steps Visit https://marketplace.secondlife.com/ Click User Name of Top Menu and Select Language to English Select Category Wepons You see the web page of following Url https://marketplace.secondlife.com/en-US/products/search?lang=en-US&search%5Bcategory_id%5D=21&search%5Bmaturity_level%5D=G&search%5Bper_page%5D=48&search%5Bsort%5D=_score_desc Check sub categories of left side of the web page. It shows folloing items. Weapons Explosives Handguns Melee Weapons Non-Scripted Weapons Other Weapons Ranged Weapons Shields Click User Name of Top Menu and Select Language to 日本語 You see the web page of following Url https://marketplace.secondlife.com/ja-JP/products/search?lang=ja-JP&search%5Bcategory_id%5D=21&search%5Bmaturity_level%5D=G&search%5Bper_page%5D=48&search%5Bsort%5D=_score_desc Check sub categories of left side of the web page. It shows folloing items. 武器 その他の武器(Other Weapons) シールド(Shields) スクリプト化されていない武器(Non-Scripted Weapons) 戦闘武器(Melee Weapons) 拳銃(Handguns) 爆発物(Explosives)

I search "full perm" AND animation AND "bento ears". I get 104 pages of irrelevant search results, including sex poses and vomiting.

Uploading a new profile picture via the official Second Life viewer does not update the displayed image. I tried all available methods: – Removed the current profile picture in the viewer – Uploaded a new image – Applied and saved it Despite this, the old picture is still shown, both in the viewer and on the web at https://my.secondlife.com/settings/profile . Steps to reproduce: Open official SL Viewer Go to Profile Remove existing picture Upload and apply a new one Save and relog Expected result: The newly uploaded picture should be visible in both the viewer and web profile. Actual result: The old profile picture remains visible, and the new one never appears. Notes: – Issue persists after clearing cache and relogging – Tried re-uploading multiple times – Possibly a CDN or profile sync issue