I can't teleport anywhere
needs info
LeehAraujo1997 Resident
My account simply does not teleport anywhere, I click on all the destinations in the mobile showcase, the destination guide and my favorite places and nothing happens, I created a new secondary account to test and guess what? I was able to teleport! Is it something with my account? Can you solve this please? The device I use is the iPhone XR with iOS 18.
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Bridie Linden
needs info
Bridie Linden
Hi again, LeehAraujo1997! We have shipped several bug fixes recently - are you still having issues teleporting? Please share an update. Thanks!
LeehAraujo1997 Resident
Bridie Linden I still have the same problem, I can't teleport anywhere, neither from my favorites nor from the destination guide.
Bridie Linden
LeehAraujo1997 Resident I'm sorry for your troubles. Can you please try uninstalling and reinstalling the latest app from the app store? If you're still having problems teleporting, can you file another bug report from the app?
LeehAraujo1997 Resident
Bridie Linden I uninstalled it and installed it again and it didn't solve anything, I can't teleport anywhere, I reported it in the app and I'm waiting for this bug to be fixed, for me now the mobile app is unusable because I can't do anything �
Bridie Linden
under review
Bridie Linden
needs info
Bridie Linden
LeehAraujo1997 - this is odd! could you please submit a bug report from the app (Menu > Help > Give feedback or file a bug) with the account that is not working correctly.
LeehAraujo1997 Resident
Bridie Linden I reported this bug in the app, I also find it strange because with another account it works normally, but this one in question doesn't �
Bridie Linden
LeehAraujo1997 Resident: Thanks for the bug report - I'll share with the team!