iphone viewer error when trying to access menu
needs info
Penny Patton
Log in to ihpone version of app. Tap the menu icon in the upper left corner of the screen.
A fullscreen message comes uo saying "Something went seriously wrong The app has encountered an error it cannot recover from. Please close and restart the app to continue."
This happens EVERY time I attempt to access the menu. I can log in, look around, move my avatar, but if I try to open the menu I get this error. I've tried moving to other sims on the desktop client then logging in on the ios app again but it changes nothing. The moment I tap the menu button I get the full screen error.
I should note with the error on screen SL continues to run, but I'm no longer able to interact with anything due to the full screen error blocking any interactions with the avatar controls or camera.
Log In
Bridie Linden
Penny - are you able to file a bug report from the Login screen? In the upper right corner, you should see a gear icon. Tap that and send us a report, please.
Penny Patton
Bridie Linden Done. I should note that to filoe a bug report I'm forced to uninstall and reinstall the app. Otherwise it just automatically logs me in to my last location upon opening the app. This seems like an oversight.
Bridie Linden
needs info
Bridie Linden
Hi Penny! I'm sorry that you're having issues with the app! Can you please try removing the app and reinstalling from the App Store (https://apps.apple.com/us/app/second-life/id6499226173)? Once installed, can you also try logging into a different location from the login screen drop down menu? Please report back! thanks!
Penny Patton
Bridie Linden I tried reinstalling the app, no luck, still the same issue. Also, like I already said, I've tried logging in from multiple sims. Trying yet another one still did not change the experience. Same problem.