Messages Getting Stuck
tracked
Ruby Maelstrom
Occasionally, messages will get "stuck" and will not send from the mobile app. When this happens, the resident can send multiple messages to Nearby chat which cannot be seen by others. When they are in this state, their IMs also do not display to those who they message.
After a period of 10-15 minutes, this condition of being "stuck" will abate, and all of their messages will display at the same time in Nearby and in IMs.
Restarting the app also fixes the problem. The messages that they sent previously never come through in that case, but any further messages that they send after restarting are fine.
I have witnessed this multiple times, once for myself while using the mobile app on Android, and multiple times for new mobile residents, which is very frustrating for them. I'm uncertain if they are on Android or iOS.
I would say that it's not a super common occurrence, but I witness it happening once or twice a day to someone, so it's not all that rare, either.
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Ruby Maelstrom
FYI, there has been some improvement on this issue, it seems like the messages are getting stuck for a shorter period of time, but it's still happening.
I just saw a new resident who was locked out of sending messages for quite some time. They sent 5 messages which all came through at once on Nearby Chat, then three messages to me via IM, which came through at exactly the same time as the Nearby Chat messages were released. They were a bit upset that nobody could hear them.
Beanie Linden
tracked
Bridie Linden
under review
Ruby Maelstrom
FYI, one of the new mobile residents who this has happened to twice now reports that they are also using the app on Android. I remembered to ask them this time. :) Also, they say that they've filed multiple bug reports using the app, and will continue filing them every time it happens. Hopefully that's helpful!
JenniWindrider Resident
Since one of the more recent updates (I'm on the Alpha) this has been happening. In the current Alpha I flat out can't send any messages, they never arrive.