Offline Friend IMs LOST
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SymmetrySkyline Resident
Offline IMs need to continue to go to email, As well as the mobile client (which they do Not) and Desktop version. I’ve lost numerous IMs from friends - do better. Nobody is going to remember what they sent to resend it!
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SL Feedback
Merged in a post from Brigantia Mole:
Title: Offline messages are lost available when logging on in mobile
Details: It seems that any offline IMs I receive are not made available to me when I log on using Mobile. This would be extremely helpful so that we could use Mobile to read and respond to offline messages. For what it's worth, the offlines were still available when I logged on from my computer. It would be very helpful to be able to read offlines on Mobile. Thank you.
SL Feedback
tracked
Maestro Linden
needs info
Maestro Linden
SymmetrySkyline Resident can you clarify what you're seeing here?
- Are you seeing that messages sent from the iOS app to offline friends are failing to forward to their email, but that if you send a message to the same friend from the desktop viewer, an offline email is sent?
- Alternatively, is the issue that if an online friend ignores the IM when they're on on the mobile client, and then cannot view the IM later on if they switch to a different mobile device or desktop viewer?
- Do the offline friends have offline IM to email preference enabled as described in https://community.secondlife.com/knowledgebase/english/text-chat-and-instant-messages-r70/#Section__2_2 ?
Maestro Linden
open
SL Feedback
Hello, and thank you for bringing this to our attention. This issue regarding offline IMs not being sent to email has been previously reported and is currently being tracked. We understand the importance of receiving offline messages and are looking into it. While we do not have an estimate for when this may be resolved, please keep an eye on future updates. We appreciate your patience and understanding.
SL Feedback
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