CONTACTS Friends list on/offline still unreliable after a whole year
tracked
Log In
Domitan Redenblack
Yesterday I was chatting with two friends, one of whom had friended only an hour before. They both said they were logging out, but in the friends contacts list AND in the IMs chat windows, neither showed the offline message for a long time. Then I said something to one and THEN the offline message showed in IMs and that person disappeared from the friends contacts list. Then the remaining friend, the same thing. BOTH had gone offline without notice. 2017 iMac 27" 5K, 4.2 GHz Intel i7 Kaby Lake, 24 GB RAM, 1TB internal SSPOLARIS 4x NVMe SSD as boot volume, 4TB internal Crucial SATA SSD, Radeon Pro 580 with 8 GB vram, MacOS Monterey 12.x latest
Monty Brandenberg
We're interested in getting confirmation that this still occurs. Ideally with some of the technical information Maestro Linden asks for.
AriaWynn Resident
Monty Brandenberg I still have issues intermittently at a certain high traffic sim. When I tp there people in my friends list see me offline and when they try to IM me it goes to my email. Other residents have had same issue at this sim but we all use firestorm so no one has been able to log this with the second life viewer.
Signal Linden
tracked
martinmoun Resident
This issue (bug) has been existing for more than a year.
When I opened this thread it had been bugging people for at least 1/2 year already.
Maestro Linden
closed
Closing for lack of updates with the requested debug logging info.
Jaily Bailey
This issue has been ongoing for me for over two years. However over the past month, one of my friends has constantly been showing offline on my list and I'm showing offline to theirs, yet we're standing side by side on the same sim. Is this ever going to be fixed?
Domitan Redenblack
Jaily Bailey..THX1138 movie ending
Jaily Bailey
Domitan Redenblack because they dont know how to fix it
Domitan Redenblack
Jaily Bailey .. it worked fine for 12 years at least. Then LL broke it. Duh
Domitan Redenblack
My LSL testing also shows failure to correctly identify on/offline accounts
Maestro Linden
needs info
Jaily Bailey
Maestro Linden If you want more info, i will send it privately. your call
Maestro Linden
Jaily Bailey: Please see my earlier "To see more details.." comment with detailed instructions for how to gather and submit viewer logs with detailed 'friends online' information.
Jaily Bailey
Maestro Linden I have followed the instructions below for the SL viewer, the problem still persists.
Maestro Linden
Jaily Bailey: The instructions were for how to gather more information in the form of helpful viewer logs, so that we can diagnose the issue. Can you tell me the support ticket # (shown at the end of the freshdesk URL) that you attached the viewer logs to?
Domitan Redenblack
Sorry your advice is way beyond my hassle cut off. THIS IS LL's problem. EVERYONE complains about this STILL. You say HELLO in IMs to someone shown as online, only to be told WHOOPS THEY ARE NOT ONLINE AFTER ALL
Domitan Redenblack
Yes. Just as bad. This happened suddenly before Xmas 2022. Suddenly! After 14 years of being reliable. What did you change back then to break it? Somewhere there must be a list of who is online, right? I've only been a programmer since 1969, and I simply cannot see why this is so hard! I see people online in Contacts>Friends, but when I say hello, they "pop offline".
I've even written LSL to check this and it's just as bad.
Facepalm
Jaily Bailey
Domitan Redenblack I was told LL decided to let JIRA go because they were getting too expensive. Sadly, it seems LL engineers cannot seem to resolve this friend list issue.
Load More
→