Mesh Upload Charge for Premium Plus Member
tracked
Brian Aviator
On 02-July-2025 I received a $13L charge for a mesh upload - however as a lifetime Premium Plus member I believe that as of Feb/Mar 2025 there are no longer charges for mesh upload for Prem+ members. I'm not going to lose sleep over $13L but I wanted to report this in case it is a bug/regression. I have attached a copy of the transaction row from my $L transactions screen showing the charge.
Log In
ChinRey Resident
Logged on to Sandbox Astutula, an RC LeTigre sim, today around 5:30 AM SLT and uploaded several meshes with no charge.
Took a break and logged back on around 10 AM SLT and now I was charged for my uploads.
Logged back in again shortly before 2PM SLT, no upload charges at Sandbox Astutula, however Sandbox Verenda, which also is a LeTigre sim, wanted to charge me and so did Sandbox Exemplar (RC BlueSteel) and Sandbox Pristina (main series server). My home sim Lutra (RC Ferrari) did not charge for mesh uploads.
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So, it's a periodical error and it doesn't seem to have anything to do with the server version.
Also, it does not seem to have anything to do with region crossings. I jumped back and forth between the five regions I checked several times and each was consistent throughout.
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I don't know the code of course so this may be way off but is seems that what happens is that a simulator sometimes fails to identify your status as a Premium Plus member when you first enter it during a session. To me this looks like a communication failure between servers rather than a software bug as such.
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As for Brian Aviator's relog workaround, yes that works if but only if people are aware of the issue. It's safe to assume that most people aren't, you don't usually check the upload fee if you already know it's zero and it's not as if LL has done anything to inform their customers about it.
Maestro Linden
tracked
Lettie Linden
Thank you for letting us know! Can you please tell us which region you were in when you uploaded the item? It might also be helpful to know which item you uploaded.
Brian Aviator
Lettie Linden - I was in the Pippen region at the time. The object is in world in Pippen currently named "Brevin Cat Museum Group Joiner Sign". The current UUID of the object in the Pippen region is "ff904419-da1b-9717-a511-cd4304119a1c". Hope this helps.
Maestro Linden
Brian Aviator: Thanks for the specific details - this really helps us trace down the incident. The bug you hit was specifically about the 'free mesh upload' status being lost on region crossing - in that session, you had briefly been in a different region prior to moving into Pippen.
The near-term workaround for this bug is to not teleport or region cross prior to importing a mesh. Or alternatively, you can simply log out and login again before attempting a mesh upload.
Brian Aviator
Maestro Linden Thank you for the workaround info. I was not aware of that bug, but the workaround is easy enough - re-log before doing any mesh building! Thanks again.