No email notification when objects are returned to me while offline
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Andrea Jolbey
No email notification when objects are returned to me while offline, even if I am subscribed to this notification since 2009/2010 and it always worked until a few months ago.
This happens randomly and seems more prone to happen when a bunch of coalesced objects are returned into my inventory.
In some occasions I have even lost part of the content (like the rentbox, which is copiable but each of them is configured specifically for a land and a renter so I lose rent data).
I don't know if the following issue is related to this one but the system I have developed that auto returns objects to the renter when the rent has expired, most of the time it works but it seems to fail too when a lot of prims needs to be returned.
I would advise developers to check into the return object functions to see if there is some kind of limit or bug that can happen when they handle a big amount of prims or objects to be returned.
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Maestro Linden
tracked
Maestro Linden
needs info
Maestro Linden
Hi Andrea Jolbey, I tested around this and believe I can reproduce something:
If email preferences at https://accounts.secondlife.com/change_email include:
- "I would like to receive offline IMs via Email" enabled
- "I would like to receive offline Group Notices as email." disabled
Then I see the following behavior:
- Regular offline IMs from other avatars go to email, as expected
- Manual parcel object return events go to email, as expected
- Parcel autoreturn events from agent-owned parcels go to email, as expected
- Parcel autoreturn events from group-owned parcels do notgo to email - surprisingly. I used the 5-minute-return, LDPW group-owned parcel here as a test case: http://maps.secondlife.com/secondlife/Valda/238/234/5
Could you confirm if this is what you're seeing? Please include some specific examples with relevant details (region name, timestamp of return event, the state of both offline email settings, whether parcel is group-owned) if you're seeing something divergent from what I describe.
Maestro Linden
For what it's worth, I also see that receiving an offline IM email from a group-owned object is incorrectly controlled by the "I would like to receive offline Group Notices as email." setting. The bug I see affects all types of IMs related to group-owned entities.
Andrea Jolbey
Maestro Linden Regarding the region name and timestamp it should be already included in the bug report I did, if you cannot see it the region was Quiet Mile but happened other times in other regions too since a few months ago.
My common case scenario is: group owned land (i rent lands in mainland), several objects set to land group and 1 or more objects deeded to land group.
These objects usually get returned with the button on about land or as you stated with the autoreturn timer, not directly with right click ---> return (as far as I can tell I get the notifications on these if returned 1 by one).
Regarding the other related issue, about 1 out of 10/20 times the autoreturn system I have made for my rentboxes (when evicting the renter) does not return the objects at all, from what I can see this seems to happen when there are a lot of prims/objects to return.
The function I use is:
llReturnObjectsByOwner(owner_key, OBJECT_RETURN_PARCEL);
This is called by a separated prim close to the rentbox because it has to be deeded to the land group in order to work (and permissions granted), while the rentbox is just set to group (in order to receive payments directly and not as a group dividend each week).
Regarding the notifications email settings on my account, the only checkbox that is not flagged on that page is the group related one.
Maestro Linden
Andrea Jolbey: Thanks for confirming that the lack of email notification case was for group-owned land. That corresponds to the bug I was able to confirm: offline email notifications from group-owned objects or pertaining to group-owned parcels are incorrectly tied to the "I would like to receive offline Group Notices as email." preference.
Regarding the llReturnObjectsByOwner failure, we need more specifics in order to investigate. It's unrelated to email notifications, so a separate canny issue is warranted. Specifically, we either need some steps to reproduce the issue or details of example incidents. For the latter, the details that come to mind are:
- Region name
- task_id ("key") of the object calling llReturnObjectsByOwner and task_id of the object(s) it's trying to return
- timestamp of the return attempt
- Integer return code from llReturnObjectsByOwner, which should give a reason for why it failed to return objects