Random crashes in Blake Sea. Help please.
needs info
DwightLewis Resident
Greetings. I've been having a problem for several months, and before throwing in the towel, I sent a ticket to Linden Labs asking for help. They don't know what the problem is and asked me to post my problem here with as much information as possible, so here it is:
I place my boat (TMS) Aurora on the water to sail in Blake Sea from the Devolin Mal sim. I sail in a straight line through the Bleacher, Albach, Spyglass, and Swash sims. I make a right turn away from the edges and enter the Buckle sim. Then, in the Swab sim, I crash and get disconnected. This doesn't only happen in that sim; I crash in different sims at random, and when I come back online, the sim is fine and online. A few days ago, it happened in the China sim, and last week in the Crows Nest, Cattewater, and Norwegian sims. It's even happened to me that I sail around the lighthouse and Sirens Isle, and when I return to sims that were fine, I see them down.
Location of my last crash
This is happening with the official Second Life viewer and Firestorm. I always do a clean install when I upgrade to a new version.
My PC Configuration:
Video Card: RTX 2060 12GB
Processor: i5-12400
RAM: 16GB (2x8GB) DDR4
Motherboard: ASUS Prime B660-PLUS
Storage: Western Digital 1TB WD Blue SN570 NVMe
Internet: Fiber - Download 761 Mbps - Upload 767 Mbps
Any suggestions?
Thanks in advance
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Maestro Linden
needs info
Hi DwightLewis, it sounds like your viewer is being disconnected from the sims after a botched region crossing, as opposed to the whole region going down.
We can investigate your region crossing failures further, but we need some precise information about failure events. The next time this happens, could you please do the following?:
- Make a not of the time of the crossing failure, along with the names of the source and destination regions involved with the crossing.
- Send an email to bug-attachments@lindenlab.com with the viewer's Secondlife.log from that session attached, and this issue referenced (a link to this canny URL would be ideal).
This page tells you where to find the logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3
With this information, we can compare your viewer log to the simulator logs and perhaps get an idea of what's going wrong.
AlettaMondragon Resident
Blake Sea.
DwightLewis Resident
AlettaMondragon Resident. Sorry, it was an involuntary error by the translator.