Randomly unable to receive IM's.
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Sloane Cerise
Note - I once thought this was a Firestorm Viewer problem, so I downloaded SL viewer per their request guidelines. It has happened with SL viewer too.
At times, I don't receive an IM from someone, so they call me out in local. I try to IM them to correct it - and I question if they can see my IM. I see that they are responding, but then there is no message. I have finally caught this whole transaction in screen shots. I don't have trouble with local at all. I have tried to re-log and it sometimes still does not correct the issue. The issue is also very random. Some days it does it and some days it does not. I have noticed it on two different PC's too - both running up-to-date Windows 11. I just recently downloaded the newest version of Firestorm release, hoping it would clear up. But it just did it tonight (11.15.25)
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Maestro Linden
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needs info
Maestro Linden
Hi Sloane Cerise, it sounds from your description that in at least some of the cases, the avatar sending you a missing IM is located in the same region as you, is that correct?
If you rez this test script and touch it, it will send a series of labeled 100 IMs to your agent. Are you able to reproduce the IM loss with this script?:
default
{
touch_start(integer total_number)
{
integer im_count = 100;
llRegionSayTo(llDetectedKey(0), 0, "Sending you " + (string)im_count
+ " instant messages..");
integer i;
for(i = 1; i <= im_count; i++)
{
llInstantMessage(llDetectedKey(0), "Test IM " + (string)i + " / 100 at "
+ llGetTimestamp());
llSleep(2);
}
llRegionSayTo(llDetectedKey(0), 0, "Finished sending " + (string)im_count
+ " instant messages.");
}
}
If you are able to reproduce the gaps with IMs, could you please note the region name you were standing in and the timestamps of the adjacent messages which you did receive successfully? This will allow us to check the server logs to see if the server sent the message properly.