Region Crossing/Teleport made Viewer Disconnect due to Server mishandling the Packet data.
closed
Mikkoto Takeda
There's 1/128 Chance that is causing the teleport disconnects on the SL Server after Arrived the SL Region by Region Crossing/Teleport due to Server's Mishandling the Packet data. (404 and 503 error if I log in to the Problematic Region) Linden will be look the problem that caused by the viewer to Server Connection and LL might rewrite the protocol to be Unique to SL.
Log In
Maestro Linden
closed
Closing for lack of detailed incident reports.
Mikkoto Takeda
yes There's coding error in the server and 00:50 AM SLT of Crossing Failure and Mikkoto Takeda, Between Du Sud Isle and Conwy and waited for a minute and it's turned to be disconnected region in.
Maestro Linden
Mikkoto Takeda: 00:50 on which day? What was the name of the agent - Mikkoto.Takeda or another? Are you able to reproduce the crossing failure at this border?
Mikkoto Takeda
Maestro Linden 16th June 2024 Mikkoto Takeda and jaja4939 and I can reproduce it
Lisa Hyandi
That specific cross is always a trouble
I know it well being where i rez my boats(du sid) amdd i hav to cross to Comvoy to reach St Aubrey start line
Also see all mu tickets and nu Bianca about ori frequent crossing issues in that area
Every Tuesday after restat that crossing line has 50% of
Chance to fail too
Lisa
Maestro Linden
Mikkoto Takeda Lisa Hyandi excellent, if you can reproduce this failure easily, could you please do the following?:
- Reproduce the crossing failure
- Grab the SecondLife.log file from that session. This page tells you where to find the logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3
- File a support ticket at https://support.secondlife.com/create-case/
- Note the time of the crossing failure
- attach the SecondLife.log file to that ticket
With these details, we will easily compare what the viewer reported for the failure and compare that to what the simulators reported.
Lisa Hyandi
Maestro Linden Ty for your feedback . Yes as it happens quite frequently i will collect the log the first time it happens agan and follow your instructions
TY
Maestro Linden
needs info
Hi Mikkoto Takeda, in order to investigate this issue, we'll need either
1) Detailed to reproduce this issue, including a detailed description of expected vs observed behavior.
or
2) Details about a specfic crossing/TP failure to investigate, including:
* Exact timestamp of the crossing failure
* The name or agent_id of the avatar involved
* Details about which regions you were moving between
* A description of how the crossing or TP failed
* An attached SecondLife.log from your viewer (https://community.secondlife.com/knowledgebase/english/how-to-report-a-bug-r224/#Section__3 has instructions where to find it)
Bavid Dailey
Are you saying that you know that there is a coding error in the server?