Sim crossing issue
closed
jackiewallace Resident
Friendly Greetings!
I tried traveling with a pod and sim crossing resulted in this. I can’t determine what is causing this phenomenon.
Sim crossing issue was here: http://maps.secondlife.com/secondlife/Oculea/150/0/49
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Maestro Linden
marked this post as
closed
Closing this issue because we have not received the requested details of specific incidents.
Maestro Linden
marked this post as
needs info
Hi jackiewallace Resident, is this something you're seeing on a recurring basis, and if so is it specific to the Oculea / Calleta region border indicated by your SLURL?
I visited this location, and am not having any difficulties crossing the border either by walking or when sitting in the 'pod' vehicle that appears to frequent the area.
If the crossings are reproducing for you, we need more details in order to investigate - namely viewer logs. Please reproduce a crossing failure, quit the viewer, and then zip up your viewer logs folder. This page tells you where to find the logs folder: https://community.secondlife.com/knowledgebase/english/how-to-report-a-bug-r224/
Next, email the zip file to bug-attachments@lindenlab.com and reference the issue name in the email subject line.
jackiewallace Resident
Maestro Linden Thank you for the quick response. I was not able to reproduce the issue this time, but when I first posted here, the same thing happened in two separate instances. I’ve run a test, and the issue appears when the draw distance is set to 64 meters. In this case, it feels like the region I’m about to cross into is loading too slowly for the vehicle to transition smoothly.
Of course, this could also be due to temporary load or network conditions. However, when I increase the draw distance to one 128 meters, the issue does not occur, likely because the next region has more time to load in advance.
For me, adjusting the draw distance seems to be the key to avoiding the problem. I will try to intentionally reproduce the issue and then send the logs. Thanks again.