Voice Disconnects When You Teleport.
complete
Eagle Himmel
I am in a private call. I teleport away from the region where I am speaking to a friend. I have voice for maybe 10-30 seconds in the new region, then it fails. In the chat box it says "[5:44 AM] Second Life: Lycan Drascol started a voice call
[5:44 AM] Second Life: Lycan Drascol started a voice call" over and over until you hit the call button to stop it. Then you cannot reconnect to voice. I teleport back to the region I started at but I still cannot connect to voice either in local or private unless 1 or both of us relog. It does not appear to matter where I teleport to, the outcome is the same. Unless my friend comes with me, then we can stay connected.
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Maestro Linden
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The fix for this issue has been deployed grid-wide with this server update: https://releasenotes.secondlife.com/simulator/2026-05-12.25766421211.html
Maestro Linden
Hubbel Heron Eagle Himmel in case either of you are interested in testing the server version with this fix, the "Second Life Preflight" and "Second Life RC BlueSteel" channels currently have it, with version 2026-05-01.25230815207. The 'WebRTC Voice [1-4]' regions are on this version, as well as (most of?) the Blake Sea regions. Note that in order to enjoy the fix, you'll want to be sure that both regions are on that newer version.
Maestro Linden
Merged in a post:
WebRTC Voice Chat
Hubbel Heron
WebRTC Voice Chat Outage
Hubbel Heron
In my opinion, there are massive problems with the new “Secondlife WebRTC Gateway.”
Private or IM voice is almost impossible.
The only place that works is in my SL home. If we (my partner and I) switch to another (any) region, the voice connection is interrupted and only a public connection is possible, unless voice is deactivated there.
Are we alone in the wide corridor with these experiences, or are there reports from other people affected?
We use “Firestorm version 7.2.3 (80036)
It is perhaps worth mentioning that there were no such problems with the Vivox version.
Greetings
Hubbel Heron
My PC configuration: Windows 11 Home up to date.
Device name DESKTOP-EBGDUCV
Processor Intel (R) Core (TM) i9-10900KF CPU @ 3.70GHz (3.60 GHz)
Installed RAM 64.0 GB
NVIDIA GeForce RTX 3080 10GB graphics card
253 GB of 932 GB storage used
System type 64-bit operating system, x64-based processor
Hecklezz Resident
Hubbel Heron Our latest Firestorm 7.2.4 beta that went out yesterday has all of the latest WebRTC viewer fixes that have came out from LL since our 7.2.3 release back in February. If you want the best experience using WebRTC voice, we highly recommend users of LL's viewer to use their 26.2, and users of Firestorm to use our 7.2.4 beta.
The voice disconnecting when changing region issue as mentioned by Maestro is being fixed server-side and the beta won't help with that, but a lot of other issues you may have are possibly already fixed.
LL's Second Life Viewer 26.2-
Firestorm 7.2.4 beta-
Maestro Linden
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Maestro Linden
Hi Eagle Himmel thanks for the report. The fix for this issue (referred to internally as server#2514) is currently making its way through the RC channels: https://releasenotes.secondlife.com/simulator/2026-05-01.25230815207.html
Wesley Huntsman
Maestro LindenHas the fix been applied yet because the issue is still persisting?
Maestro Linden
Wesley Huntsman: It's only fixed in the server versions newer than 2026-05-01.25230815207. The server with the fix for this bug (newest is 2026-05-12.25767303752) is currently only deployed to a portion of the grid (~25%), though it should go to the rest of the grid tomorrow (May 19). If both users are on a region using the newer server build, it should be fixed, but not if they're on regions running 2026-03-04.22660319648.