no access to https://my.secondlife.com
in progress
AureliaNova Resident
when trying to access https://my.secondlife.com i get the following error:
"The change you wanted was rejected
Maybe you tried to change something you didn't have access to. If you continue to receive this message please use the options under the viewer's "Help" menu or visit Second Life Support.
Go to my.secondlife.com"
I cannot post to Profile feed out of Second Life either.
Two tickets were closed: #2534786 and #2487325.
The suggested solution to verify my email address has not solved the problem.
I have verified my email address what did not help. i have changed my email address and verified the new address and i have changed my password. all did not help.
Your current email address is:a**
@p
**.me VerifiedThe next suggested step was to report a bug here.
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AureliaNova Resident
You are right. The Feed is rarely used. But still i get messaged that something is wrong. And i cannot solve it. Especially when people are trying to open that link https://my.secondlife.com/aurelianova#about_tab and get an error makes me unhappy. And this happens for my account only, as far as i know. Because it can easily be reproduced by anybody, should i open a new ticket with that special error?
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Nifty Goblin
This feature has been dead and broken for ages. Its why someone made Primfeed. MySecondlife has been severely neglected and is pretty much useless.
AureliaNova Resident
Hello,
thank you.
unfortunately the problem persist.
I still get the error message, inworld (see attached picture) and in Edge-Browser.
"The change you wanted was rejected
Maybe you tried to change something you didn't have access to. If you continue to receive this message please use the options under the viewer's "Help" menu or visit Second Life Support.
Go to my.secondlife.com"
A friend of mine has tried to access my Feed. She gets the following error when looking at Picks:
<!DOCTYPE html> <html> <head> <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-NTP4ZDK');</script> <!-- End Google Tag Manager --> <title>We're sorry, but something went wrong (500)</title> <style> body { font-family: Arial,Helvetica,'Liberation Sans',FreeSans,sans-serif; font-size: 13px; line-height: 1.25; color: #707070; background: #fefefe; text-align: center; } .exception_info { width: 500px; margin: 15px auto; } h1 { color: #222222; font-size: 20px; font-weight: normal; line-height: 120%; margin-bottom: 5px; } p { margin: 0 0 1.0em; } a { color: #4c8b76; text-decoration: none; } a:hover { color: #5cb192; text-decoration: none; } </style> </head> <body> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-NTP4ZDK" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <div class="exception_info"> <h1>We're sorry, but something went wrong</h1> <p> Please try again in a few minutes. If you continue to receive this message please use the options under the viewer's "Help" menu or visit <a href="http://secondlife.com/support">Second Life Support</a>. </p> <p> <a href="https://my.secondlife.com">Go to my.secondlife.com</a> </p> </div> </body> </html>
(see attached picture)
status as for now:
- i cannot access my.secondlife.com
- friends get an error when looking at the Picks in https://my.secondlife.com/aurelianova
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J
Juniper Linden
updated the status to
in progress
J
Juniper Linden
AureliaNova Resident we believe we have shipped a bug fix for this issue, could you confirm on your end that you can now access my.secondlife.com?
Lettie Linden
updated the status to
tracked
I'm very sorry that you are having issues with your profile! I will pass this information on to our developers for investigation.