Resident profile image does not load on Second Life web profile page
tracked
D
DlnLab SLSGC
The profile image on the Second Life resident page does not load.
Steps to reproduce:
Open the following resident profile page:
Wait for the page to finish loading.
Check the resident’s profile image.
Actual result:
The profile page loads, but the resident’s profile image is not displayed.
Expected result:
The resident’s current profile image should load and be displayed correctly on the page.
Please investigate whether there is an issue with the resident profile image service or with the way profile images are retrieved and displayed on world.secondlife.com.
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Juniper Linden
updated the status to
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Derek Galaxy
I've also had this issue of my profile picture not updating on the web profile, sometimes hours, sometime weeks before it updates.
For some I've heard its taken months before it updates.
Lettie Linden
Merged in a post:
my.secondlife.com cached Images bug
MadmanJohn Resident
This has been a problem for 11 years and counting. I know this for a fact because the texture that's stuck in mine was taken for my profile in 2015. No matter what viewer, no matter what web browser no matter what operating system my.secondlife.com was always buggy and was a sideshow nobody really wanted and not many ever used. 3 or 4 years back one of the Lindens had said it was being phased out and would be taken down soon. In the meantime most scripted objects not associated with the users viewer ALWAYS show that cached profile image. For me that was 3 heads and 2 body's ago. I sent a ticket and in the reply I got said that is supposed to be removed soon, we can no longer access it, you would be best to submit a bug report so here it is and it's not my first on this subject. If its dead then remove it and get it done. Secondlife residents should ALWAYS have full control over our main profile image and our rl profile image. This is our identity. It does us no justice to force us to be stuck with an 11 year old image, that would be like getting a new state id or drivers license and re-using a decade old picture in real life. I have been thru 6 Pc's and 5 different operating systems since that picture was posted back in 2015. GET THIS DONE PLEASE.
Lettie Linden
Merged in a post:
my.secondlife.com user image assets (Groups/Picks) and SL Events images failing to load
AriaWynn Resident
Images hosted through my.secondlife.com are no longer loading. This appears to affect user Groups and Picks images and is impacting multiple residents, not just my account.
In addition, club/event images displayed in Second Life Events are also failing to load, which may indicate a broader issue with image hosting or delivery rather than isolated account data.
Expected Behavior:
* Group and Picks images should load correctly on my.secondlife.com.
* Images associated with Second Life Events should display correctly.
Actual Behavior:
* Most Groups and Picks images on my.secondlife.com appear as broken image links or fail to load.
* Club/event images in Second Life Events are also broken.
Scope:
Based on discussions with numerous residents, this appears to be a widespread issue affecting multiple users across different accounts and platforms.
Troubleshooting Performed:
* Relogged into Second Life and my.secondlife.com.
* Tested using Safari, Chrome, Firefox, and private/incognito browsing.
* Tested over LTE, Wi-Fi and Cable connections.
* Tested on multiple devices.
* Confirmed by multiple users on Windows PCs, Apple computers, and mobile devices.
The consistency across browsers, devices, operating systems, networks, and multiple user accounts strongly suggests this is a service-side issue rather than a client-specific problem.
Please see screenshots on ticket 2530985 showing broken image links (if needed).
Linda Haber
I have this issue my Prifile picture is not loading on events and Club tip jars etc. It fails in multiple locations. It was a random faailure and is now a hard one
Gabryel Nyoki
The SecondLife CDN was already having cache issues for some time, and now it's not working well at all
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