Add “Review Manipulation / Extortion” flag option to Marketplace reviews
tracked
Froukje Hoorenbeek
Currently, there is no appropriate way to report cases where a Marketplace review is linked to an attempt at review manipulation.
In some cases, reviewers offer to change their review in exchange for free products or upgrades. This constitutes review manipulation or extortion, yet none of the existing flagging categories apply to this situation.
As a result, sellers have no effective way to report this behavior through the Marketplace system, and such reviews are not taken down.
Please add a dedicated flagging category for “review manipulation” or “extortion”, and ensure these cases can be reviewed under Marketplace policy.
This would help maintain fair and trustworthy reviews on the Marketplace.
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updated the status to
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Issue tracked. We have no estimate when it may be implemented. Please see future updates here.
Beatrice Voxel
I'd go a step further.
Such a review should allow the merchant to search for OTHER reviews by that same person, to find any patterns of extortion or review bombing. If such patterns are found, it's not just the review that needs to be reported, but the person conducting these kinds of smear campaigns.
Peter Stindberg
And/or add an abuse report category for inworld reports: Disturbing the peace -> Review Extortion.