🪰 Viewer Bug Reports

• Use concise, precise descriptions• Do not include sensitive information. • Create a support ticket at https://support.secondlife.com for individual account issues or sensitive information.
WebRTC Voice connection problems
I see my dot - so I am connecting  too the server or it's a false connection ? I see no sound waves for myself - other avatars are in the RED; they can not hear me and I can't hear them. Was told to wait for a region restart-  I did nothing changed. Was sent the Wiki on sl voice trouble shooting - even though it did not apply too me, its trouble shoots the Vivox  system .     BUT humor them anyway and went through each step 1. by 1. too no avail Things I have tried on my own and with help from Tech friends Both Firestorm Viewer , current and Beta  The Current SLV viewer  tried them all . White listed the recommend files  in Windows Defender installed a different Anti virus , no change  ( Avast - and the firestorm is white listed in there) reinstalled all viewers-  from scratch , deleted everything off my pc! ( a long shot)  did not work !  i didn't think it would :) Tried other accounts on my PC  same as my main . Tried 2 other pc's in the house and worked fine.  so its not blocked in my router/firewall was told it used Port 443? then is open , if that is the port its using and was blocked why would it work on other pcs? I restarted the router and unplugged it and restarted pc ... I have been to the testing regions but it doesn't work.   the old voice system does work just fine its just the WebRTC that is the problem I was thinking it was My Pc where the problem is - but having talked to support again this am.  seems too think it may not be? I  have sent my logs to support . Which is where I am at now. submitting this to form as requested by support
2
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under review

Viewer EEP behavior after teleporting or applying default EEP's
It is great to be able to have separate settings for sky, water, day cycles along with the option to load tracks while creating day cycles. The problem is that we are able to apply just sky or water settings to a parcel and region, and after teleporting, if a region/parcel is missing either water or sky, the viewer keeps whatever it had loaded before which is confusing, EEP's are already complicated in itself. Easy repro (Please see screenshots attached): Login to http://maps.secondlife.com/secondlife/Main%20Channel%20Sandbox%20A/178/234/23 Switch to Midday. TP to http://maps.secondlife.com/secondlife/LunaMare/249/171/23 Observe water normal. Switch to "Use Shared Environment." Switch to "Midday". (Normal stuck using the last EEP) TP back to http://maps.secondlife.com/secondlife/Main%20Channel%20Sandbox%20A/178/234/23 Same problem happens with the current "Midday" default setting on the viewer, that setting is a Sky only, and produces different results everywhere depending on the water setting you had rendered before. I sent 3 settings to Atlas Linden to make easier to replicate it: SL Midday (Sky only) SL Default Water (Water only) SL Midday (Day cycle with Sky and Water) This is confusing, an easy fix would be: 1) Viewers to always render a full set after a teleport or login (Sky "and" Water, "or" a Day Cycle), using default to complement anything missing. 2) Limit the use of Sky and Water to edit, or preview eep setting, or if "applied" to a parcel or region, a full set would be created using defaults for sky or water if missing. 3) Make sure all default eep settings on viewers have both Sky and Water, even if its just one track. This is probably what is happening with the other ticket: https://feedback.secondlife.com/bug-reports/p/water-normal-now-stuck-between-eeps-midday-vs-custom
7
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under review

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