🪰 Viewer Bug Reports

(Sorry for having to copy and paste this but I sent this in as a support ticket to LL and was directed to send it over here and frankly I don't have the time to be writing new emails all the time when I already work for a huge website and do similar work; I can do what I can to help but writing out all this stuff takes a lot of time out of the day and my work schedule. Sorry in advance, if you need to communicate more just let me know by emailing me or by contacting me through Second Life. [I'd recommend emailing me as it's a faster way to get a response.]) There's been a problem that I've been experiencing since I last came back to Second Life again in November of last year. I will be online and logged in on the Firestorm Viewer and my online status visibility will be online, set to online visibility for everyone and I will be in-world. I will have numerous friends or random people message me and for some odd reason certain messages will not be sent to me at all and instead get redirected to my email as if I had received a message if I was offline. Sometimes they'll get through; a lot of times they won't. Frequently I'll log back in a few days later and receive messages that I didn't receive when I was previously online in the instance days ago when I should've been receiving them. This has been happening frequently at random and I have no clue as to why. I am using the most current version of Firestorm (64-bit) (Version 7.1.13 [78266]), and also happen to use the Linden Labs default Second-Life mobile viewer. (Though for now I have uninstalled the mobile viewer as there appears to be an issue with mesh being transparent in the first place and PBR channel based textures not appearing on avatars at all [Entire avatar being transparent/translucent]. I don't know if this is a viewer issue or an issue with Linden Lab's messaging system but it's been happening to me and a few other people that I know a lot this past year. I don't know if the mobile viewer could be causing these problems as I know that sometimes messages also get directed to the mobile viewer when I'm online on my desktop which I found very unusual since typically with Second Life, you can only have one instance of an account logged in at any time on a viewer yet sometimes messages would come through despite me not logging into the mobile viewer as if it had been online in the background the entire time without me logging into it. Is there a fix for this or any specific reason as to why this is happening? If so I would love to know. Thank you so much for your time and help, all the best to you. If you need further communication or information once again feel free to reach out to me via an email or Second Life; I'll try to get back to you as soon as possible when I'm not busy.

upon initial log in after installing the block list is fine block list is empty upon a new log in every log in after that the block list remains empty even after adding avatars to the block list again after clearing cache block list comes back but empties once relogging and letting inventory load completely also happens on the latest firestorm release edit: cannot update to add photo of empty block list

Monitor the viewer logs while in world. Send a direct IM from one avatar to another Note in the viewer logs on the receiving end: 2024-11-20T17:48:05Z INFO # llmessage/llcorehttputil.cpp(275) LLCoreHttpUtil::HttpCoroHandler::onCompleted : Possible failure [Http_403] cannot POST url ' https://simhost-0a32da980e865990c.agni.secondlife.io:12043/cap/ca40190b-dd25-512f-0b89-42a749c1e4b5 ' because Forbidden 2024-11-20T17:48:05Z INFO # llcommon/llsdserialize_xml.cpp(409) LLSDXMLParser::Impl::parse : LLSDXMLParser::Impl::parse: XML_STATUS_ERROR parsing:You cannot join chat 2024-11-20T17:48:05Z WARNING #ChatHistory# newview/llimview.cpp(645) chatterBoxHistoryCoro : 17322f01-5b63-01b6-1788-a64d79fe7da0: Bad HTTP response in chatterBoxHistoryCoro, results: {'error_body':'You cannot join chat','headers':{},'message':'','status':i1,'success':0,'type':i403,'url':' https://simhost-0a32da980e865990c.agni.secondlife.io:12043/cap/ca40190b-dd25-512f-0b89-42a749c1e4b5 '} The viewer is requesting the chat history for this one-on-one direct IM chat, which will always fail because there is no session on the chat servers for direct IMs Better fix: don't do that