🪰 Viewer Bug Reports

• Use concise, precise descriptions• Do not include sensitive information. • Create a support ticket at https://support.secondlife.com for individual account issues or sensitive information.
Deja Vu Font Right Side Bearing Missing from Numbers in Newer Viewer Versions
Ever since the first Emoji and PBR viewer versions came out the default Deja Vu font changed in the UI, resulting in the spacing around numbers basically missing now. As a Firestorm user stuck with a pre-PBR version due to the multitude of rendering issues in PBR builds I hadn't paid much attention to UI elements as the entire viewer was mostly only good to cause massive headaches. I have only realized recently that most of the "headache factor" in these new viewer versions is the missing spacing between numbers. As you can see in the screenshots below I have created a test notecard and opened it with Firestorm 6.6.14, Firestorm 7.1.12 and the latest SL Viewer release 7.1.12. The FS 6.6.14 screenshot shows what the font used to look like with decent spacing between numbers. As you can see letters and special characters appear with the exact same spacing still, but numbers have basically no spacing now, so a string of numbers regardless of its length becomes an unreadable soup. The asterisk is also smaller than it used to be for some reason, however that is obviously not a significant problem. This doesn't only exist in the notecard editor, the spacing from numbers is missing throughout the entire viewer UI. Chat, textboxes, address bar, landmarks, all UI floaters, everything. I have compared the DejaVuSans.ttf file to its original version and apparently it is the same. Then I replaced the file in the new viewers' fonts folders with the original file, but upon launching each viewer again, no change occurred, the spacing between numbers was still missing. (Switching fonts in preferences in Firestorm, restarting the viewer, switching back to Deja Vu and restarting again also didn't change anything.) Apparently the source of this is either hidden in a .xml file (however after spending some time searching for it, I couldn't find anything that would control this behavior) or it is somewhere in the viewer code. I don't know if I'm alone with this but for me this renders new viewer versions unusable if I can't read numbers. Getting a headache after about 2 minutes because of the missing spacing is not part of the normal user experience even in SL so I assume this is a bug. I would appreciate it if the normal spacing around numbers could be restored. Additional info: I figured out it is apparently the right side bearing that is missing or scaled down and only for numbers. Having each number's right side bearing set to 125% of its normal scale brings back the exact same spacing it used to be. This is not a good solution to the problem however as it can result in UI element glitches if certain texts on buttons, tabs or panels overflow because of the modified spacing. It does show however that the viewer doesn't ignore the bearing but rather scales it down for some reason.
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WebRTC Voice connection problems
I see my dot - so I am connecting  too the server or it's a false connection ? I see no sound waves for myself - other avatars are in the RED; they can not hear me and I can't hear them. Was told to wait for a region restart-  I did nothing changed. Was sent the Wiki on sl voice trouble shooting - even though it did not apply too me, its trouble shoots the Vivox  system .     BUT humor them anyway and went through each step 1. by 1. too no avail Things I have tried on my own and with help from Tech friends Both Firestorm Viewer , current and Beta  The Current SLV viewer  tried them all . White listed the recommend files  in Windows Defender installed a different Anti virus , no change  ( Avast - and the firestorm is white listed in there) reinstalled all viewers-  from scratch , deleted everything off my pc! ( a long shot)  did not work !  i didn't think it would :) Tried other accounts on my PC  same as my main . Tried 2 other pc's in the house and worked fine.  so its not blocked in my router/firewall was told it used Port 443? then is open , if that is the port its using and was blocked why would it work on other pcs? I restarted the router and unplugged it and restarted pc ... I have been to the testing regions but it doesn't work.   the old voice system does work just fine its just the WebRTC that is the problem I was thinking it was My Pc where the problem is - but having talked to support again this am.  seems too think it may not be? I  have sent my logs to support . Which is where I am at now. submitting this to form as requested by support
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