🪰 Viewer Bug Reports

• Use concise, precise descriptions• Do not include sensitive information. • Create a support ticket at https://support.secondlife.com for individual account issues or sensitive information.
Tiki Ocean in Current LL Viewer
Log in using official viewer 7.1.1.5 to a Thousand Islands region From below the water moves normally From above the surface the water looks like a blue prim turned phantom Turn on Transparent Water and it looks like a semi-transparent prim Log in using Project Lua viewer 7.1.1.2 to a Thousand Islands region Water looks wavy above or below the surface Log in using latest FireStorm stable and water looked like main viewer at 1am SLT and then like Project Lua from about 5am SLT Log in using official viewer 7.1.1.5 to an Old Mainland region and water looks normal The Project Lua viewer details: Second Life Project lua editor 7.1.12.14888088240 (64bit) Release Notes You are at 96.8, 130.0, 26.3 in Humu Humu located at simhost-009c4df455c10cc53.agni SLURL: http://maps.secondlife.com/secondlife/Humu%20Humu/97/130/26 (global coordinates 272737.0, 245122.0, 26.3) Second Life Server 2025-04-24.14648572313 Release Notes CPU: Apple M1 (2400 MHz) Memory: 8192 MB OS Version: macOS 15.5.0 Darwin 24.5.0 Darwin Kernel Version 24.5.0: Tue Apr 22 19:48:46 PDT 2025; root:xnu-11417.121.6~2/RELEASE_ARM64_T8103 x86_64 Graphics Card Vendor: Apple Graphics Card: Apple M1 OpenGL Version: 4.1 Metal - 89.4 Window size: 1014x847 Font Size Adjustment: 96pt UI Scaling: 1 Draw distance: 96m Bandwidth: 3000kbit/s LOD factor: 1.125 Render quality: 1 Texture memory: 5461MB Disk cache: Max size 1638.4 MB (11.3% used) HiDPI display mode: J2C Decoder Version: KDU v7.10.4 Audio Driver Version: OpenAL, version 1.1 ALSOFT 1.23.1 / OpenAL Community / OpenAL Soft: OpenAL Soft Dullahan: 1.14.0.202408091638 CEF: 118.4.1+g3dd6078+chromium-118.0.5993.54 Chromium: 118.0.5993.54 LibVLC Version: 3.0.21 Voice Server Version: Not Connected Packets Lost: 54/5438 (1.0%) June 17 2025 07:14:15
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High Resolution snaps crashes viewer
Tp to http://maps.secondlife.com/secondlife/Le%20Monde%20Perdu/87/179/26 set settings to ultra Open Snapshot to Disk Set resolution to 7680x4107 Save (though it might take a few refresh/saves to repro) Results: Viewer crashes. This is a brand new high end pc, I should be able to take high resolution snaps Event Viewer log entries: Faulting application name: SecondLifeViewer.exe, version: 7.1.15.13558, time stamp: 0x6849ff57 Faulting module name: nvoglv64.dll, version: 32.0.15.7652, time stamp: 0x6824e4c4 Exception code: 0xc0000409 Fault offset: 0x000000000106e00d Faulting process id: 0x7DB0 Faulting application start time: 0x1DBDC4D62E127B4 Faulting application path: C:\Program Files\SecondLifeViewer\SecondLifeViewer.exe Faulting module path: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2c61c4d89b199ea8\nvoglv64.dll Report Id: 66e51c40-46cd-4dde-b2a3-bb0c54d9c00b Faulting package full name: Faulting package-relative application ID: --------------------------- A TDR has been detected. The application must close. Error code: 7 (pid=32176 tid=15888 secondlifeviewer.exe 64bit) Visit http://nvidia.custhelp.com/app/answers/detail/a_id/3633 for more information. ------------------------------ Faulting application name: SLPlugin.exe, version: 0.0.0.0, time stamp: 0x6849fd08 Faulting module name: libcef.dll_unloaded, version: 118.4.1.0, time stamp: 0x651cb3d9 Exception code: 0xc0000005 Fault offset: 0x00000000046433f0 Faulting process id: 0x53EC Faulting application start time: 0x1DBDC4D702FA691 Faulting application path: C:\Program Files\SecondLifeViewer\SLPlugin.exe Faulting module path: libcef.dll Report Id: d393b7a3-1a0b-40ac-8190-ef4d9c3a1e90 Faulting package full name: Faulting package-relative application ID: I have the full sl log and the full event viewer log entries if needed. This repros with the previous version, I'd been trying document the crash when this morning I was prompted to update the viewer.
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